Results-driven professional with experience in customer relationship management and conflict resolution. Skilled in enforcing security protocols and conducting risk assessments, contributing to a safe and efficient operational environment.
Overview
3
3
years of professional experience
5
5
Certification
Work History
Crew Member
Blue Dolphin Charters
Eleele, Hawaii
07.2025 - Current
Assisted customers with orders and provided excellent service.
Collaborated with team members to ensure smooth operations during shifts.
Followed food safety guidelines to ensure quality and hygiene standards were met.
Provided excellent customer service to maintain a positive atmosphere for guests.
Interacted pleasantly with guests to deliver quality customer service.
Resolved customer complaints in a professional manner.
Crew Member
Captain Andy's Sailing Adventures
Eleele, Hawaii
07.2024 - 07.2025
Assisted customers with orders and provided excellent service.
Collaborated with team members to ensure smooth operations during shifts.
Resolved customer complaints in a professional manner.
Interacted pleasantly with guests to deliver quality customer service.
Drove team success by quickly completing assigned tasks.
Security Assistant
Ko'olau Ranch
Kilauea, Hawaii
07.2014 - 12.2015
I patrolled the property and monitored the surveillance equipment. Including changing the trail camera batteries every night to keep the premises and personal safe.
Used effective communication and interpersonal skills when interacting with all levels of personnel, and the general public.
I was in charge of daily monitoring and patrolling of buildings, grounds, and construction sites.