Zion Hammond
New York,NY
Summary
Recent graduate from Touro College of Osteopathic Medicine with a Master of Science in Interdisciplinary Studies in Biological and Physical Sciences, complemented by a Bachelor of Science in Biology and a minor in Spanish from the University of Georgia. Experience as a medical assistant and scribe for an endocrinologist, along with internships at a pediatric clinic and shadowing an orthopedic surgeon, fostered a deep understanding of patient care across diverse medical contexts. Committed to a career in healthcare and sports medicine, I am equipped with the skills to deliver personalized, compassionate care while bridging language barriers to enhance patient-provider relationships.
Overview
9
9
years of professional experience
Work History
Medical Assistant/Medical Scribe
Gwinnett Endocrinology
04.2022 - 06.2024
- Assist in the management of patient's medical records and ensure accuracy and completeness of documentation.
- Assist physicians during patient exams and procedures, including taking vitals, collecting medical history, and updating electronic medical records.
- Coordinate with the front desk for scheduling patient appointments and managing patient flow in the clinic.
- Assist in the coordination of patient care by communicating with other healthcare providers and scheduling necessary appointments and tests.
- Assist in the training and onboarding of new medical assistants and medical scribes, ensuring that they are familiar with clinic procedures and protocols.
- Assist in the maintenance of medical equipment and supplies, ensuring that all equipment is clean, sterilized, and functional.
- Maintain a high level of professionalism and ethical conduct in all interactions with patients, colleagues, and healthcare providers.
Retail Customer Service Representative/Cashier
Micro Center
11.2021 - 04.2022
- Implement innovative solutions to improve the customer experience and increase sales.
- Implement strategies to increase customer satisfaction and loyalty, such as introducing a customer loyalty program or implementing personalized customer service initiatives.
- Utilize product knowledge to provide accurate and helpful information to customers, increasing their satisfaction and likelihood of making a purchase.
- Develop and maintain a deep understanding of the products and services offered by Micro Center in order to provide accurate and knowledgeable assistance to customers.
- Assist customers in finding the right products by providing personalized recommendations based on their needs and preferences, resulting in increased customer satisfaction and sales.
- Assist customers in finding the best deals and promotions available, maximizing their savings and ensuring their satisfaction.
- Handle customer complaints and resolve issues in a timely and satisfactory manner, ensuring a positive customer experience and maintaining customer loyalty.
Kids Camp Water Supervisor
Lifetime Fitness Club
06.2018 - 08.2019
- Ensure the safety and well-being of all children participating in camp water activities at Lifetime Fitness Club.
- Engages children in fun and challenging activities, including organized arts & crafts, singing, sports activities, games and field trips while ensuring safety and the engagement of counselors.
- Creates weekly staff swim assignments and ensures the Counselor to camper ratio meets state/federal guidelines.
- Conducts swim tests at appropriate times.
- Oversees counselors, swimmers, and campers who choose not to swim.
Lifeguard II/Swim Instructor
Gwinnett County Parks and Recreation
05.2015 - 08.2017
- Develop and implement creative and engaging swim lesson plans for individuals of all ages and skill levels.
- Develop and implement swimming lesson plans for all age groups, ensuring that each class is engaging, structured, and provides a safe learning environment.
- Effectively communicate with parents and guardians regarding swim lesson progress and provide feedback for improvement.
- Participate in regular training and skill development sessions to enhance lifeguarding and swimming instruction abilities.
- Conduct regular inspections of the swimming pool area and equipment to ensure safety and functionality.
- Collaborate with other lifeguards and swim instructors to develop and implement new programs and activities to enhance the recreational experience for park visitors.
Education
Bachelor's of Science - Biology
University of Georgia
Athens, GA08.2021
Master of Science - Interdisciplinary Biological And Physical Science
Touro College of Osteopathic Medicine
New York, NY05-2025
Skills
- Biological systems expertise
- Pediatric patient management
- Proficient in customer service
- Patient care expertise
- Certified in CPR
- Certified in AED use
- Lifeguard certification from Red Cross
- Bilingual communication proficiency
- Proficient in medical terminology
- Proficient in laboratory techniques
- Medical procedures
- Patient scheduling
- Clinical documentation
- Emergency response preparedness
- First aid
- Lab equipment calibration
Accomplishments
- Recognized for outstanding dedication to patient care.
Languages
English (Native)
Spanish (Proficient)
Timeline
Medical Assistant/Medical Scribe
Gwinnett Endocrinology
04.2022 - 06.2024
Retail Customer Service Representative/Cashier
Micro Center
11.2021 - 04.2022
Kids Camp Water Supervisor
Lifetime Fitness Club
06.2018 - 08.2019
Lifeguard II/Swim Instructor
Gwinnett County Parks and Recreation
05.2015 - 08.2017
Bachelor's of Science - Biology
University of Georgia
Master of Science - Interdisciplinary Biological And Physical Science
Touro College of Osteopathic Medicine
Internships
- AUG, 2016 - MAY, 2017 BUFORD, GA Student Intern, Longstreet Clinic Pediatrics As a student intern, I shadowed Dr. Richard Shelton at the Longstreet Clinic in Buford, GA. I was required to take notes and submit a bi-weekly paragraph on the things that I learned with Dr. Shelton and the pediatric cases that I saw that week in the office.
- MAY, 2019 - AUG, 2019 LAWRENCEVILLE, GA Undergrad Intern, El-Amin Orthopaedic and Sports Medicine Institute I shadowed Dr. El-Amin at his surgical clinic. I would follow him from patient to patient take notes on the common injuries that come through an orthopaedic clinic. I was allowed to examine patient MRI's and X-rays and given step by step instructions on how he would surgically fix the damaged area.
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