Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zionna Beasley

Chesapeake,VA

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server/Cashier

Buffalo Wild Wings
09.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

On Site Counselor

YMCA
10.2023 - 05.2024
  • Organized workshops on various topics relevant to age appropriate development
  • Facilitated group sessions, fostering a supportive environment and promoting open communication among students
  • Assisted students in developing coping strategies, empowering them to manage stressors effectively in their daily lives.

Crew Member

Crispy Crunchy Chicken
05.2021 - 12.2021
  • Worked front counter and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Cashier

Food Lion
10.2020 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs..
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Bachelors In Social Work -

Norfolk State University
Norfolk, VA

High School Diploma -

Indian River High School
Chesapeake, VA
06.2022

Skills

  • Computer literate
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Cross-selling techniques
  • Upselling strategies

Certification

CPR Certified

Timeline

On Site Counselor

YMCA
10.2023 - 05.2024

Server/Cashier

Buffalo Wild Wings
09.2021 - Current

Crew Member

Crispy Crunchy Chicken
05.2021 - 12.2021

Cashier

Food Lion
10.2020 - 08.2021

Bachelors In Social Work -

Norfolk State University

High School Diploma -

Indian River High School

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Zionna Beasley