Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zipporah Derbigny

Picayune

Summary

Dynamic and compassionate professional with experience as a Personal Care Assistant at Quality Care Providers, skilled in grooming assistance and emotional support. Proven ability to enhance client independence and satisfaction while maintaining a safe environment. Adept at adapting care strategies to meet changing needs, ensuring dignity and comfort for all clients.

Overview

2026
2026
years of professional experience

Work History

Personal Care Assistant

Quality Care Providers
2024 - Current
  • Assisted clients with daily living activities, promoting independence and enhancing quality of life.
  • Provided companionship and emotional support to individuals, fostering positive relationships and trust.
  • Documented client progress and changes in health status, ensuring timely communication with healthcare teams.
  • Maintained a clean and safe environment for clients, adhering to infection control protocols.
  • Supported clients in personal hygiene routines, ensuring comfort and dignity during assistance.
  • Adapted quickly to changing client conditions, demonstrating flexibility in care strategies as needed.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.

Delivery Driver

DoorDash
04.2021 - 07.2023
  • Delivered packages efficiently while adhering to safety protocols and timelines.
  • Maintained accurate delivery records using handheld GPS and tracking systems.
  • Coordinated with dispatch teams to optimize delivery routes and schedules.
  • Trained new drivers on operational procedures and safety standards.
  • Conducted vehicle inspections and maintenance checks to ensure reliability.
  • Implemented process improvements that enhanced overall delivery efficiency.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.

Tax Preparer Assistant

Jackson Hewitt Tax Svc
2022 - 2023
  • Assisted in preparing tax returns by gathering and organizing client financial documents.
  • Supported senior tax preparers in reviewing and verifying income statements for accuracy.
  • Maintained up-to-date knowledge of tax regulations and software tools to enhance efficiency.
  • Communicated with clients to clarify documentation requirements and address inquiries promptly.
  • Utilized tax preparation software to input data, ensuring compliance with federal and state laws.
  • Collaborated with team members to ensure timely completion of client deliverables during peak seasons.
  • Enhanced client satisfaction by providing accurate and timely tax preparation assistance.
  • Educated clients on available deductions and credits, maximizing their potential refunds or minimizing liabilities.
  • Kept up-to-date on changing tax laws and regulations to ensure correct application during the preparation process.
  • Organized files both electronically and physically for ease of access and retrieval improving overall workflow.
  • Provided support during IRS audits, helping clients navigate the process smoothly and confidently.
  • Reduced errors by double-checking calculations and cross-referencing input data against source documents.
  • Increased accuracy of prepared returns by reviewing each document thoroughly before submission.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Offered clients recommendations to reduce tax liabilities.
  • Assessed client tax situations to determine best filing options.

Store Manager

Express Check Advance
05.2010 - 04.2020
  • Oversaw daily store operations, ensuring optimal customer service and efficient workflow.
  • Trained and mentored staff on best practices for inventory management and sales techniques.
  • Implemented promotional strategies to enhance product visibility and boost sales performance.
  • Analyzed sales data to identify trends, adjusting merchandising strategies accordingly.

Education

High School Diploma -

Picayune Memorial High
Picayune, MS

Social Work

Norfolk State University
Norfolk, VA

Skills

  • Grooming assistance
  • Emotional support
  • Personal hygiene assistance
  • Housekeeping tasks
  • Client transportation
  • Transportation assistance

Timeline

Delivery Driver

DoorDash
04.2021 - 07.2023

Store Manager

Express Check Advance
05.2010 - 04.2020

Personal Care Assistant

Quality Care Providers
2024 - Current

Tax Preparer Assistant

Jackson Hewitt Tax Svc
2022 - 2023

High School Diploma -

Picayune Memorial High

Social Work

Norfolk State University

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