ZIPPORAH HAYES
North Miami
Summary
Mission-oriented and optimistic professional dedicated to enhancing community engagement through the arts and social action, particularly addressing social determinants of health in underserved communities. With experience in event planning and project coordination, I specialize in developing creative and purposeful initiatives that provide companies with increased exposure while making a positive impact in the local community. My determination drives me to create meaningful events that foster connections, promote awareness, and empower individuals through artistic expression and collaborative efforts.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Community Outreach Worker / Social Media Liasion
FLORIDA INTERNATIONAL UNIVERSITY HERBERT WERTHEIM COLLEGE OF MEDICINE GREEN FAMILY FOUNDATION NEIGHBORHOODHELP
01.2019 - Current
- Serves as primary contact to assigned household members for needed resources, medical needs, and more
- Manages the department Social Media/Marketing Team
- Follows up with students, faculty, and staff members regarding household needs, projects, community event, and more
- Answers questions and provides information to students and household members about their household and/or clinical experience
- Creates and submits Travel Authorization (TA) requests and Expense reports in the Panther soft system for the Director of Clinical Education for the clinical internship visits
- Performs other related duties as assigned or as directed
- The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
- Create and implement a comprehensive social media strategy that aligns with the organization's goals.
- Analyze target audience demographics and behaviors to tailor content effectively.
- Monitor social media channels for comments, messages, and mentions; respond promptly to foster community engagement.
- Build and maintain relationships with followers, influencers, and brand advocates.
- Provide training and guidance to team members on social media best practices and tools.
- Serve as the primary point of contact for social media-related inquiries.
EXECUTIVE DIRECTOR
FUTURE AMERICAN MUSIC ENTERTAINERS LLC.
01.2016 - Current
- Created annual event concept and idea to assist in a creative alternative for the underserved community
- Design and implement mentorship programs that utilize various art forms (e.g., music, visual arts, theater, dance) to engage youth.
- Create a curriculum that promotes artistic expression, personal development, and life skills.
- Arrange financials, hire volunteer and intern staff
- Review sales, developing marketing strategies, oversee daily activities, and identify additional business opportunities.
- Recruit, train, and manage volunteer mentors with expertise in the arts.
- Provide ongoing support and professional development opportunities for mentors.
- Facilitate one-on-one mentoring sessions between mentors and youth, focusing on artistic skills and personal growth.
- Provide guidance and encouragement to help youth set and achieve artistic and personal goals.
HOUSING SPECIALIST 1
MIAMI DADE COUNTY: NAN MCKAY AND ASSOCIATES INC.
09.2018 - 01.2019
- Assessing clients' eligibility and determining their housing and service needs
- Assisting clients with the search for available properties and negotiating terms on behalf of clients
- Collaborating with government agencies, community organizations, and property owners.
- Conduct assessments of clients' housing needs, financial situations, and eligibility for housing programs.
Gather and analyze relevant documentation, such as income statements and identification. - Maintain accurate records of client interactions, housing placements, and program outcomes.
- Prepare reports for management and funding agencies regarding program effectiveness and client success stories.
THEATER TECHNICIAN III/ARTS EDUCATOR/MARKETING ASSISTANT
MIAMI DADE COUNTY: THE AFRICAN HERITAGE CULTURAL ARTS CENTER
06.2013 - 08.2019
- Plan, organize, and teach the maintenance and operation of performance-related equipment at the Cultural Arts Center including lights and lighting control panels, sound equipment, microphones, sound boards, speakers, special effects equipment and other technical systems used during performances and rehearsals
- Created and implemented annual production entitled, 'Entourage' specifically for aspiring artists and for recruitment purposes.
- Coordinate with production company staff on sets, props, costume delivery and set-up; assist in the installation and setup of props and sets for upcoming productions
- Educating approx
- Ages 5-17 and adults on live music performance, vocal and ear training, musical vocabulary terms, music theory, performance etiquette, etc
- Event and center marketing and promotions involving outreach for current and additional programs and events offered by The African Heritage Cultural Arts Center
- Creating PowerPoint presentations, business plans, orientation packets, yearly event proposals, scheduling training classes for clients and volunteers, etc
- Developing recruitment strategies for future clients, sponsors, events, etc.
CUSTOMER SERVICE REP. /PROGRAM ASSISTANT
CAREERSOURCE SOUTH FLORIDA/YOUTH CO-OP INC.
03.2009 - 07.2013
- Prepared and assisted applicants in completion of routine intake and other program forms related to job fairs, initial assessments, job search assistance, etc
- Conducted quarterly follows ups for WIA and Employment Services Departments to verify participant's current employment status and need for additional services
- Issued supportive services to customers in various capacities
- Explained eligibility requirements, form completion requirements, and community resources for program eligibility
- Conducted orientations and collected documents for program eligibility
- Performed other related tasks and duties as assigned.
- Track clients’ job placements and any changes in their employment situations.
- Document updates on clients’ progress, including job applications, interviews, and job offers.
Education
Bachelor of Science - Journalism And Media
Florida International University
Miami, FL05-2026
Associate of Science - Business Management With A Marketing Focus
EASTERN GATEWAY COMMUNITY COLLEGE
Ohio City, OH01.2017
Skills
- Communication & Networking: Strong verbal and written communication skills with a proven ability to build and maintain professional relationships
- Social Media & Marketing: Proficient in leveraging social media platforms for marketing and outreach, with experience in creating engaging content
- Leadership: Demonstrated leadership abilities in managing teams, projects, and events to achieve organizational goals
- Creativity: Innovative in branding, event planning, and project development, with a strong eye for design and detail
- Team Building: Skilled in fostering collaboration and teamwork to enhance group performance and achieve objectives
- Critical Thinking: Ability to think creatively and outside the box to solve problems and develop unique solutions
- Actor Relations: Experience in managing relationships with performers and talent, ensuring effective communication and support
- Private Voice Lessons: Proficient in providing personalized vocal coaching and mentorship to aspiring artists
Education and Training
true,other
Activities
- Coordinate weekend workshops with community organizations.
- Attend frequent networking and community events in the Miami and Broward area.
- An Aventura Marketing Council / Chamber of Commerce Member.
- Attend the monthly Jasmine Project of Miami Dade Monthly Meetings.
- A 11-year supporter and opening songstress of the American Heart Association.
- Producer and Director of the annual Entourage Expo live music concert.
- FIU Caplin News contributor
Certification
Content Marketing Fundamentals
Social Media
SEO Fundamentals
Timeline
Community Outreach Worker / Social Media Liasion
FLORIDA INTERNATIONAL UNIVERSITY HERBERT WERTHEIM COLLEGE OF MEDICINE GREEN FAMILY FOUNDATION NEIGHBORHOODHELP
01.2019 - Current
HOUSING SPECIALIST 1
MIAMI DADE COUNTY: NAN MCKAY AND ASSOCIATES INC.
09.2018 - 01.2019
EXECUTIVE DIRECTOR
FUTURE AMERICAN MUSIC ENTERTAINERS LLC.
01.2016 - Current
THEATER TECHNICIAN III/ARTS EDUCATOR/MARKETING ASSISTANT
MIAMI DADE COUNTY: THE AFRICAN HERITAGE CULTURAL ARTS CENTER
06.2013 - 08.2019
CUSTOMER SERVICE REP. /PROGRAM ASSISTANT
CAREERSOURCE SOUTH FLORIDA/YOUTH CO-OP INC.
03.2009 - 07.2013
Content Marketing Fundamentals
Social Media
SEO Fundamentals
Bachelor of Science - Journalism And Media
Florida International University
Associate of Science - Business Management With A Marketing Focus
EASTERN GATEWAY COMMUNITY COLLEGE
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