Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ziqi Cui

Dublin,CA

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cashier

Sugar Town INC. ITea
Livermore, CA
04.2016 - 05.2017
  • Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Helped customers find specific products, answering questions and offering advice.
  • Collected payments and provided accurate change.
  • Processed sales transactions to prevent long customer wait times.

Receptionist Clerk and Cashier

Happy Feet Massage, Vspa
Turlock, CA
09.2017 - 01.2020
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Help customers and masseuse to communicate and translate.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Welcomed visitors upon entrance, answered inquiries and directed questions or appointments to appropriate personnel.
  • Responded to telephone inquiries from clients delivered information to inform.
  • Answered calls to help.
  • Worked with office manager to attain operational goals.
  • Scheduled and confirmed appointments.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Collected payments and provided accurate change.
  • Accepted cash and credit card payments, issued receipts and provided change.

Teacher's Assistant and Interpret

Abrams College
Modesto, CA
02.2020 - 07.2021
  • Assisted teachers with instruction and provided clerical support for diverse needs.
  • Monitored students in class, hallways, and cafeteria to enforce school rules.
  • Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Provided appropriate contextual information to increase students' understanding of translations.
  • Assist with student and school communication.
  • Interpreting for students has helped them with registration, enrollment, payment, and any school-related questions.
  • Create PowerPoint for teachers' classes, and translate it into Chinese.
  • Distributed and collected tests and homework to prepare for grading by the head teacher.
  • Sat in on meetings to provide members with oral translations of conversations and information.

Manager

Fat Wong Chinese Food To Go
Modesto, CA
01.2023 - 02.2024
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Developed strategies for improved operational efficiency and customer satisfaction.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Created new menu items based on customer feedback and industry trends.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Managed accounts payable, accounts receivable and payroll.

Education

Associate of Arts - Art

Modesto Junior College
Modesto, CA
12.2021

Skills

  • Drawing
  • Cash management
  • Customer assistance
  • Microsoft Office
  • Bilingual (Mandarin and English)
  • Customer greeting
  • Problem Solving
  • Flexible
  • Mail management
  • Schedule management
  • Communication
  • Materials Preparation
  • Classroom support

Certification

  • NORTARY PUBLIC

Timeline

Manager

Fat Wong Chinese Food To Go
01.2023 - 02.2024

Teacher's Assistant and Interpret

Abrams College
02.2020 - 07.2021

Receptionist Clerk and Cashier

Happy Feet Massage, Vspa
09.2017 - 01.2020

Cashier

Sugar Town INC. ITea
04.2016 - 05.2017

Associate of Arts - Art

Modesto Junior College

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Ziqi Cui