Zirabelle Bate
Laurel,MD
Summary
Dynamic Programming Coordinator at Howard Community College with a proven track record in project management and mentoring. Enhanced system performance through critical analysis and problem-solving, while fostering a collaborative team environment. Skilled in continuous deployment and customer support, delivering tailored solutions that significantly boosted client satisfaction.
Overview
1
1
year of professional experience
Work History
Programming Coordinator
Howard Community College
08.2023 - 02.2024
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
- Assessed existing systems for opportunities to improve performance, leading to enhanced capabilities and reduced resource consumption.
- Mentored junior programmers, fostering a supportive learning environment and promoting professional growth.
- Developed customized solutions tailored to client needs, resulting in increased customer satisfaction.
- Evaluated third-party vendors for compatibility with organizational needs, contributing to informed purchasing decisions.
Barista
Starbucks, Barista
01.2023 - 02.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Business Administration
Anne Arundel Community College
Arnold, MDSkills
- Training and mentoring
- Customer support
- Continuous deployment
- Scheduling
- Content management systems
- Contract management
- Critical thinking
- Problem-solving
- Decision-making
- Analytical thinking
- Issue resolution
- Program improvements
- Personnel management
- Public speaking
Timeline
Programming Coordinator
Howard Community College
08.2023 - 02.2024
Barista
Starbucks, Barista
01.2023 - 02.2024
Business Administration
Anne Arundel Community College
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