Zi Ron Veal
Baton Rouge,LA
Summary
Hardworking and dedicated Laundry Attendant willing to take on any task to meet team goals. Collects and delivers loads, treats stains and folds laundered linens. Superior work ethic and strong multitasking skills. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Confident leader experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Linen Technician
Ochsner Medical Center
05.2022 - Current
- Conducted regular audits of public spaces and staff work areas to maximize quality control.
- Developed and maintained a comprehensive inventory system to track equipment and supplies.
- Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
- Trained and mentored new staff on cleaning and safety protocols.
- Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
- Managed over 50 customer calls per day.
Shift Lead
Moes Southwest Grill
09.2021 - 04.2022
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
- Responded to and resolved customer questions and concerns.
- Kept employees operating productively and working on task to meet business and customer needs.
- Overhauled entire manufacturing process, saving over $2000 in downtime
Cashier
Rouses Supermarket
07.2020 - 03.2021
- Greeted customers entering the store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
- Stocked, tagged, and displayed merchandise as required.
- Assisted customers with returns, and refunds, and resolved transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Lifted up to [20] pounds at once and used aforklift to move heavier loads
Raising canes/Cashier, Cook, Shift Lead
Raising Canes
03.2020 - 07.2020
- Things I did while working for this company took orders, have fast-pacing skills and have a family-friendly environment with peers
- Secondly, my job was to prepare tenders to be marinated prior to the day meat will be used
- Count cash drawers and double count in between shift changes and disperse cash drawers to drive-thru and kitchen
- I was to scale 1-4 tenders per delivery to track weight of them because it was to be reported to head manager
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and organized work areas at all times to bring safety and quality to the food preparation process.
- Kept employees operating productively and working on tasks to meet business and customer needs.
- Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer satisfaction, and repeat business.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean sales floor and straightened and faced merchandise.
- Issued receipts and processed refunds, credits, or exchanges.
Education
Bachelor of Arts - Psychology
Nicholls State University
Thibodaux, LABachelor of Science - Psychology, Pre-dental
Louisiana State University
Baton Rouge, LAHigh School Diploma -
Terrebonne High School
Houma, LA05.2022
Skills
- Critical Thinking
- Dependable and Responsible
- Written Communication
- Active Listening
- Organization and Time Management
Certification
WORKEYS CERTIFICATION.
Timeline
Linen Technician
Ochsner Medical Center
05.2022 - Current
Shift Lead
Moes Southwest Grill
09.2021 - 04.2022
Cashier
Rouses Supermarket
07.2020 - 03.2021
Raising canes/Cashier, Cook, Shift Lead
Raising Canes
03.2020 - 07.2020
Bachelor of Arts - Psychology
Nicholls State University
Bachelor of Science - Psychology, Pre-dental
Louisiana State University
High School Diploma -
Terrebonne High School
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