Summary
Work History
Education
Skills
Languages
Timeline
Generic

Zitlali Ortiz

Greenwood,ME

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Work History

Receptionist

Comfort Suites Hotel
02.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Collected money payments, processed transactions and updated relevant records.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.

Education

High School Diploma -

Leflore County High School
Itta Bena, MS
05.2024

Skills

  • 3M Post-It App
  • Email Software
  • Microsoft Outlook
  • Maintain Security
  • Verbal and Written Communication
  • Organization and Efficiency
  • Data Inputting
  • Spreadsheet Tracking
  • Active Listening
  • Appointment Scheduling Software
  • Greet Guests
  • Coordination

Languages

Spanish
Native or Bilingual

Timeline

Receptionist

Comfort Suites Hotel
02.2023 - Current

High School Diploma -

Leflore County High School
Zitlali Ortiz