Summary
Overview
Work History
Education
Skills
Timeline
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Zitlally Cabrera

Chicago,Illinois

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

2
2
years of professional experience

Work History

Associate

Amazon
05.2023 - 08.2023
  • Worked varied hours to meet seasonal and business needs.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Used handheld scanners to efficiently track and maneuver packages throughout the distribution network.

Sales Associate

Marshalls
02.2023 - 04.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges, and refunds in accordance with store policy.

Crew Member

Tropical Smoothie
12.2021 - 05.2022
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from the management team.
  • Took orders, prepared meals, and collected payments.
  • Became familiar with products to answer questions and make suggestions.
  • Collaborated with team members to complete orders.

Education

Bachelor of Science - Marketing

University of Illinois At Chicago
Chicago, IL
08.2025

Skills

  • Digital Marketing
  • Communication
  • Adaptability
  • Customer Service
  • Problem-Solving
  • Bilingual- English and Spanish

Timeline

Associate

Amazon
05.2023 - 08.2023

Sales Associate

Marshalls
02.2023 - 04.2023

Crew Member

Tropical Smoothie
12.2021 - 05.2022

Bachelor of Science - Marketing

University of Illinois At Chicago

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Zitlally Cabrera