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Ziyah Roberts
Student
Charlotte,NC
Summary
Dynamic professional with a proven track record in child supervision and problem-solving abilities, honed through experiences at Parks and Recreations and Target. Excelled in creating engaging environments and enhancing customer satisfaction through compassionate communication and efficient service. Demonstrates strong activity planning skills and a commitment to maintaining high safety and service standards. Motivated Summer Camp Counselor promoting 2 years of experience helping children to develop life skills while building relationships and having fun. Compassionate individual known for communicating well with others, problem solving, and managing time. Dedicated to promoting procedures and measures to encourage safety.
Overview
4
4
years of professional experience
Work History
Summer Camp Counselor
Parks and Recreations
06.2023 - Current
- Worked with children of varying age, interest, skill, and developmental levels.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
- Led groups of children safely through variety of camp activities.
- Enhanced camper experience by planning and executing diverse activities tailored to age groups and interests.
- Supported children by actively listening and offering encouragement.
- Assisted with meal preparations and clean-ups to maintain clean and organized camp environment and keep campers well-fed.
- Developed strong rapport with parents by addressing concerns promptly and professionally during pick-up and drop-off times.
- Administered first aid quickly to provide health and safety to campers.
Personal Shopper
Target
12.2022 - 01.2023
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Cashier
Bojangles' Famous Chicken 'n Biscuits
06.2020 - 08.2022
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Psychology
Johnson C. Smith University
Charlotte, NC05-2026
Skills
Child Supervision
Written and oral communication
Patience and Empathy
Problem-solving abilities
Activity Planning
Issue identification and resolution
Company policies
Compassionate communication
Interests
Painting
Timeline
Summer Camp Counselor
Parks and Recreations
06.2023 - Current
Personal Shopper
Target
12.2022 - 01.2023
Cashier
Bojangles' Famous Chicken 'n Biscuits
06.2020 - 08.2022
Psychology
Johnson C. Smith University
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