Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ZIYAHNA MINCEY

Jacksonville,US

Summary

Since I was old enough to get my foot in the working world, I've experienced different people and environments through different job experiences. I enjoy the lessons that come with moving up as there are many different everyday skills you can learn through jobs. On the road map too becoming an entrepreneur I feel that prioritizing work is viable for skill development as well as learning the real world. Working has never been a hassle for me as long as the environment I am in is welcoming and willing to grow not just in skill-set, but physically, mentally, and emotionally.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Packer

Amazon Fulfilment Center
Jacksonville, FL
09.2023 - Current
  • Met production goals by maintaining high levels of productivity and effectively communicating with team members about orders and fulfillment
  • Properly assembled boxes and crates to protect materials during transportation
  • Wrapped and boxed items quickly and correctly, maintaining uniformity to meet fulfillment targets
  • Examined orders for labeling, packaging, and contents
  • Kept my workspace neat, clean, and safe to avoid hazards and increase safety
  • Created an organizational system for products, which resulted in improved packing procedures and overall production rates
  • Double-checked packing slips and other paperwork to ensure that items requested by clients were properly packaged
  • Kept accurate and up-to-date records by documenting all movements in the company's system
  • Scanned packages and boxes before heading to the loading dock to prepare for shipment
  • Willingly worked extra hours and shifts to meet tight shipping deadlines during busy periods
  • Checked dimensions and verified compliance with specifications by accurately measuring and weighing packages
  • Completed more than 900 orders per day with efficient picking and packing of shipments.

Cashier/Sales Associate/Stocker

Walmart Supercenter
Jacksonville, FL
02.2023 - 08.2023
  • Delighted customers by quickly locating requested items, increasing store revenue and increasing customer retention
  • Used equipment to pull items from stock and place them on store shelves and bins
  • Prepared products for the sales floor by adding tags and restocking or readying pallets
  • Assisted customers with their purchases, including payment processing and item bagging
  • Organized, cleaned, and maintained the store using to create an inviting and warm atmosphere for customers
  • Answered questions and inquiries about products, prices, and availability during each shift
  • Helped with inventory and stock management so that inventories could be replenished and excess was reduced
  • Sought advice
  • Itemized and totaled customer purchases using cash registers, scanners, and computers
  • Immediately notified managers of any spills or issues, allowing for quick cleanup and remediation
  • Trained and mentored new employees on sales procedures and business practices, resulting in an increase in customer satisfaction.

Cook/Cashier

Hardee's
Jacksonville, FL
02.2019 - 08.2022
  • Informed guests about daily specials and menu options, allowing them to make informed decisions about what they were interested in eating
  • Prepared food using grillers, fryers, and staged equipment
  • Mentored coworkers to help him align his performance with core company values and advance his career path
  • Cleaning and prep was planned and carried out by me
  • Provided support and mentoring to new team members as they learned various navigational duties, like efficiently getting food too customers and keeping it sanitary
  • Quickly memorized new menu items and ingredients to assist customers in selecting items that met their needs and preferences
  • In charge of day-to-day operations and equipment maintenance in the cooks department
  • Maintained a high level of consistency and accuracy when preparing identical food requests multiple times in one shift.

Patient Care Assistant/Receptionist

Jacksonville Center for Rehabilitation and Healthcare
Jacksonville, FL
02.2022 - 07.2022
  • Successfully scheduled patient appointments and placed reminder calls to provide an exceptional customer experience
  • Kept track of office supplies by checking inventory and ordering new supplies as needed
  • Was in charge of patient scheduling, check-in, check-out, and billing payments
  • By maintaining a filing system for both in-house and discharged residents, I was able to facilitate organized record retrieval and access
  • Assisted providers by coordinating all administrative operations in an outpatient medical office
  • Organized patient files and streamlined operations to increase efficiency
  • Received, recorded, and responded to incoming and outgoing telephone and email communication
  • Completed skilled administrative work to assist all office personnel and operational needs
  • Checked on patients hourly, and provided care assistance when showers, food or changing was needed.

Cashier

Bed Bath & Beyond
Jacksonville, FL
10.2019 - 12.2019
  • Educated customers about promotions to increase sales On products
  • Processed new orders quickly and accurately, completing 100+ daily transactions
  • Help customers by guiding them and answering their questions
  • Am in charge of issuing receipts, refunds, change, and tickets
  • Counted the cash in the register drawer at the start and end of each shift
  • Checked customer prices and processed sales by scanning barcodes
  • Credit cards, checks, gift cards, and coupons were all processed by me
  • Customers received directions and recommendations from me.

Education

Bachelor of Arts - Psychology/Political Science

Florida Agricultural and Mechanical University
01.2025

Associate of Arts - Psychology/Political Science

FSCJ Kent Campus Bookstore
01.2025

High School -

First Coast High School
01.2021

Skills

  • Client-focused
  • Creative Problem Solving
  • Customer Service
  • Positive learning process
  • Microsoft Office
  • Computer Literature
  • Business Development
  • Budgeting
  • Up-Selling Skills
  • Money Management
  • Money Orders
  • Cash Counting
  • Money Handling
  • Customer Relationship Development
  • Customer Relationship Management
  • Customer Needs Assessment
  • Safety Measures
  • Customer Satisfaction
  • Multi-Task Management
  • Results-oriented
  • Supply Management
  • Operations management
  • Heavy lifting
  • Advanced music theory
  • Excellent with kids
  • Tax preparation
  • Time management skills
  • Music showcase training
  • Sales
  • Art
  • Writing
  • Drawing
  • Tutoring
  • Creating

Certification

  • First Aid/CPR Certified
  • ServSafe

Timeline

Packer

Amazon Fulfilment Center
09.2023 - Current

Cashier/Sales Associate/Stocker

Walmart Supercenter
02.2023 - 08.2023

Patient Care Assistant/Receptionist

Jacksonville Center for Rehabilitation and Healthcare
02.2022 - 07.2022

Cashier

Bed Bath & Beyond
10.2019 - 12.2019

Cook/Cashier

Hardee's
02.2019 - 08.2022

Bachelor of Arts - Psychology/Political Science

Florida Agricultural and Mechanical University

Associate of Arts - Psychology/Political Science

FSCJ Kent Campus Bookstore

High School -

First Coast High School

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ZIYAHNA MINCEY