ZIyan Chen
Brooklyn
Summary
Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Salesperson
86 Opticals
12.2022 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Tutorial Teacher
Chinese American Sports And Community Service Ass.
09.2022 - 05.2023
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
- Developed student confidence through positive reinforcement strategies.
Manager
Pokebowl Station
08.2021 - 11.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Salesperson
ST Wireless
02.2020 - 08.2021
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
Bachelor of Science - Mathematics
Hunter College of The City University of New York
New York, NY06.2025
Skills
- Shop Organization
- Restaurant Operation
- Cash Register Operations
- Safe Work Practices
- Maintaining Clean Work Areas
- Corrective Actions
- Credit Card Transaction Processing
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Salesperson
86 Opticals
12.2022 - Current
Tutorial Teacher
Chinese American Sports And Community Service Ass.
09.2022 - 05.2023
Manager
Pokebowl Station
08.2021 - 11.2022
Salesperson
ST Wireless
02.2020 - 08.2021
Bachelor of Science - Mathematics
Hunter College of The City University of New York
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