Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Z. Krystina Black

Saint Augustine,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

17
17
years of professional experience

Work History

Homemaker

Myself
Marathon, FL
03.2015 - Current
  • Started in March of 2015 in Marathon, FL when my first daughter was born. Moved to Ponte Vedra in March of 2020 and worked part time on and off
  • Ran the daily ins and outs of my home while raising my children
  • Homeschooled my children for two years. 2022-2024
  • While my children attended public school in the school year of 2021-2022 I substituted in St Johns Schools District
  • 2020-2022 I worked remotely for screen enclosure company. My role in this position was to answer emails and phone calls, keep all social media updated, organize a schedule for owner to go do estimates, organize a calendar of when work will be done from estimates that were done and approved.

Assistant to Vacation Rental Manager

American Carribean Vacation Rentals
Marathon, FL
08.2013 - 03.2015
  • Greeted visitors, clients and guests in a professional manner.
  • Organized and maintained filing systems for documents and records.
  • Entered data into databases accurately and efficiently.
  • Served as contact person and source of information to maintain good communication with clients.
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
  • Developed positive relationships with internal customers through effective communication techniques.
  • Answered incoming calls and recorded accurate messages.
  • Assisted in the preparation of reports, presentations and correspondence.
  • Provided administrative support to senior management team.
  • Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
  • Gathered and sorted data for inclusion in reports and files.
  • Executed record filing systems to improve document management and organization.
  • Compiled data into spreadsheets for analysis or reporting purposes.
  • Maintained an inventory of office supplies ensuring stock levels were adequate at all times.
  • Coordinated special projects as assigned by management staff.
  • Scanned documents using high-speed scanners for digital archiving purposes.
  • Checked stock to determine inventory levels and maintain office supply products.
  • Processed incoming mail on a daily basis including sorting, distributing and responding when necessary.
  • Generated weekly progress reports summarizing tasks completed during the week.
  • Archived confidential material securely following established procedures.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar, and spelling.
  • Prepared expense reports by gathering receipts and verifying information against company policy guidelines.
  • Proofread documents prior to distribution to ensure accuracy of content.
  • Coordinated repairs for office equipment to keep equipment functional and running.
  • Scheduled meetings, appointments and travel arrangements for staff members.
  • Created agendas for meetings, took meeting minutes, distributed notes to attendees afterwards.
  • Used scheduling software to delegate resources and manage calendars.
  • Instituted new employee training procedures to reduce onboarding process time length.
  • Maintained positive working relationship with fellow staff and management.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Answered phones and routed voicemails to respective employees.
  • Maintained front desk to provide positive first impression.
  • Received and distributed mail, letters and packages.
  • Greeted guests and vendors to assist in navigating space.
  • Coordinated support to facilitate general office operations.
  • Stocked inventory and ordered office and kitchen supplies.
  • Broke down boxes for garbage and recycling.
  • Offered reception coverage to relieve staff during absences or breaks.
  • Monitored office services mailbox for business support needs and requests.
  • Provided HR administrative assistance to management team.
  • Performed regular site visits at each property location to assess condition and identify any areas that need improvement.
  • Provided exceptional customer service to guests throughout their stay.
  • Advised owners on best practices for increasing the appeal of their properties through renovations or upgrades.
  • Coordinated with contractors for repair and maintenance services as needed.
  • Prepared documents required for registering short-term rentals with local government agencies.
  • Ensured compliance with local laws and regulations relating to vacation rental management operations.
  • Collected payment by processing credit card transactions.
  • Contacted customers and billing parties about overdue rentals and requested expected date of return.
  • Responded promptly to inquiries from prospective renters regarding availability, amenities, rates, policies.
  • Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
  • Updated and maintained rental agreement files and documents.
  • Answered telephones to assist customers and resolve issues.
  • Explained policies and reviewed documentation to obtain signatures.
  • Prepared and submitted reports to supervisor.
  • Maintained accurate records of all rental property transactions, including leases, payments, occupancy, repairs and maintenance.
  • Monitored daily financial activities related to rentals, such as deposits and credit card charges.
  • Conducted property inspections to ensure rental units met safety and quality standards.
  • Resolved guest complaints in a timely manner.
  • Collaborated with owners to develop strategies for pricing accommodations based on current market trends.
  • Managed the delivery of housekeeping services for rental units between guests' stays.
  • Organized monthly reports detailing income generated by each property under management.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Prepared and submitted monthly tenant visit logs.
  • Cultivated rapport with clients to meet expectations for high-end event space rentals.

Lead VPK Teacher

Grace Jones Preschool
Marathon, FL
07.2012 - 07.2013
  • Organized activities to promote physical, mental and social development of each child.
  • Worked with teachers to design interactive lessons and increase student success.
  • Worked with students one-on-one to boost skills in weak areas and grasp new concepts.
  • Involved parents in student learning to increase family interaction and student support.
  • Developed and implemented strategies to improve student learning outcomes.
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
  • Researched books and supplemental materials to use with lesson plans.
  • Evaluated and improved classroom environment to promote ultimate learning experiences.
  • Maintained secure and disciplined classroom to provide positive learning environment.
  • Communicated objectives for lessons, units and projects to students and parents.
  • Assisted in resolving conflicts between students, families, and staff members.
  • Implemented appropriate disciplinary actions when necessary while ensuring compliance with school policies and procedures.
  • Created various strategies to engage students and deliver enriching educational opportunities.
  • Selected optimal curricula and planned daily lessons to meet needs of children with various developmental levels.
  • Collaborated with other school staff to ensure that all students have access to a safe and supportive learning environment.
  • Participated in weekly faculty meetings by providing updates on departmental goals or objectives.
  • Planned and organized variety of activities and field trips to aid mental and physical growth in children.
  • Maintained an open line of communication with administrators regarding curriculum implementation and program initiatives.
  • Monitored classroom instruction on a regular basis through observation, feedback, and collaboration with teachers.
  • Ensured compliance with state standards by incorporating them into lesson plans.
  • Engaged in collaborative planning sessions with colleagues in order to design effective curricula for various grade levels.
  • Arranged classrooms to facilitate optimal education for student groups.
  • Completed teacher observations to identify areas for improvement and suggest changes to teaching methods.
  • Handled and resolved disciplinary issues according to district protocols.
  • Facilitated meetings with parents and guardians in order to discuss student progress or behavior issues.
  • Attended district meetings related to curriculum changes or initiatives.
  • Created detailed reports summarizing student performance data on standardized tests.
  • Mentored other educators by delivering insight, positive feedback and constructive criticism.
  • Conducted individualized academic interventions for struggling students as needed.
  • Assisted in developing evaluation tools such as rubrics or checklists for assessing student work.
  • Utilized data-driven decision making processes to assess student progress, inform instruction, and monitor teaching effectiveness.
  • Provided support services such as tutoring or counseling for at-risk students.
  • Supervised students throughout day, both in classroom and outside during breaks.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Managed student behavior in classroom by establishing and enforcing rules and procedures.
  • Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.
  • Encouraged student critical thinking and discussion using variety of teaching techniques.
  • Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
  • Remained calm and patient in student interactions to support individual growth and development.
  • Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
  • Differentiated instruction according to student skill level.
  • Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
  • Organized a large fundraiser to purchase a whole new curriculum for the VPK program
  • Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.

Lead VPK/Headstart Teacher

Stanley Switlik Elementary School
Marathon, FL
06.2007 - 06.2012
  • Organized activities to promote physical, mental and social development of each child.
  • Worked with teachers to design interactive lessons and increase student success.
  • Worked with students one-on-one to boost skills in weak areas and grasp new concepts.
  • Involved parents in student learning to increase family interaction and student support.
  • Developed and implemented strategies to improve student learning outcomes.
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
  • Researched books and supplemental materials to use with lesson plans.
  • Evaluated and improved classroom environment to promote ultimate learning experiences.
  • Maintained secure and disciplined classroom to provide positive learning environment.
  • Communicated objectives for lessons, units and projects to students and parents.
  • Assisted in resolving conflicts between students, families, and staff members.
  • Implemented appropriate disciplinary actions when necessary while ensuring compliance with school policies and procedures.
  • Created various strategies to engage students and deliver enriching educational opportunities.
  • Selected optimal curricula and planned daily lessons to meet needs of children with various developmental levels.
  • Collaborated with other school staff to ensure that all students have access to a safe and supportive learning environment.
  • Participated in weekly faculty meetings by providing updates on departmental goals or objectives.
  • Planned and organized variety of activities and field trips to aid mental and physical growth in children.
  • Maintained an open line of communication with administrators regarding curriculum implementation and program initiatives.
  • Monitored classroom instruction on a regular basis through observation, feedback, and collaboration with teachers.
  • Ensured compliance with state standards by incorporating them into lesson plans.
  • Engaged in collaborative planning sessions with colleagues in order to design effective curricula for various grade levels.
  • Arranged classrooms to facilitate optimal education for student groups.
  • Completed teacher observations to identify areas for improvement and suggest changes to teaching methods.
  • Handled and resolved disciplinary issues according to district protocols.
  • Facilitated meetings with parents and guardians in order to discuss student progress or behavior issues.
  • Attended district meetings related to curriculum changes or initiatives.
  • Created detailed reports summarizing student performance data on standardized tests.
  • Mentored other educators by delivering insight, positive feedback and constructive criticism.
  • Conducted individualized academic interventions for struggling students as needed.
  • Assisted in developing evaluation tools such as rubrics or checklists for assessing student work.
  • Utilized data-driven decision making processes to assess student progress, inform instruction, and monitor teaching effectiveness.
  • Provided support services such as tutoring or counseling for at-risk students.
  • Supervised students throughout day, both in classroom and outside during breaks.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Managed student behavior in classroom by establishing and enforcing rules and procedures.
  • Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.
  • Encouraged student critical thinking and discussion using variety of teaching techniques.
  • Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
  • Remained calm and patient in student interactions to support individual growth and development.
  • Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
  • Differentiated instruction according to student skill level.
  • Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
  • Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.

Education

Bachelor of Science - Early Childhood Education

Ashworth College
Norcross, GA
05-2015

Associate of Arts - General Studies

Florida Keys Community College
Key West, FL
01-2010

Skills

  • Collaboration
  • Calm Under Pressure
  • Active Listening
  • Data Entry
  • Data Management
  • Organizational Skills
  • Computer Skills
  • Training & Development
  • Customer Relations
  • Communication
  • Time Management
  • Leadership
  • Public Speaking
  • Excellent Communication
  • Team Building
  • Quality Assurance
  • Dependable and Responsible
  • Analytical Thinking
  • Remote Office Availability

Languages

English
Full Professional
Spanish
Professional

Timeline

Homemaker

Myself
03.2015 - Current

Assistant to Vacation Rental Manager

American Carribean Vacation Rentals
08.2013 - 03.2015

Lead VPK Teacher

Grace Jones Preschool
07.2012 - 07.2013

Lead VPK/Headstart Teacher

Stanley Switlik Elementary School
06.2007 - 06.2012

Bachelor of Science - Early Childhood Education

Ashworth College

Associate of Arts - General Studies

Florida Keys Community College

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Z. Krystina Black