Zlatan Muratovic
Seattle,WA
Summary
I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines also 6 years of work experience on the A.O.A for Swissport fueling, Menzies Aviation and worked 2 years inside the airport for Evergreens and still present at Evergreens Seattle Washington SeaTac Airport.
Overview
8
8
years of professional experience
Work History
Prep/cashier
Evergreens Salads
09.2022 - Current
- Perform routine kitchen tasks.
- Follow the prep list created to plan duties.
- Label and stock all ingredients on shelves so they can be organized and easily accessible.
- Measure ingredients and seasonings to be used in cooking.
- Prepare cooking ingredients by washing and chopping vegetables, cutting meat, and other meal prep.
- Set up workstations and ingredients so that food can be prepared according to recipes.
- Undertake basic cooking duties, such as reducing sauces and parboiling food.
- Prepare simple dishes, such as salads and entrees.
- Maintain a clean and orderly kitchen by washing dishes, sanitizing surfaces, and taking out trash.
- Ensure that all food and other items are stored properly.
- Comply with nutrition and sanitation guidelines.
- Perform other kitchen duties as assigned.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Aircraft Fueler
Swissport Fueling
12.2018 - 08.2022
- Work in line with airport standards to safely refuel aircraft as required.
- Work in conjunction with the ground team to ensure that tight timeframes are adhered to.
- Safely hook up and unhook the refueling hoses and equipment.
- Complete fuel transaction forms and ensures they are properly filed.
- Ensure quality control of the airport's refueling equipment.
- Calculate fuel and weight volumes precisely.
- Ensure that aircraft are filled with the right fuel types.
- Maneuver refueling vehicles into position to effectively and safely refuel the aircraft.
- Ensure safety rules and regulations are always followed.
Ramp Agent
Menzies Aviation
04.2018 - 11.2018
- Safely lift, load, unload and transport baggage, mail and cargo from aircraft to airport
- Maintain on-time connections by guiding aircraft to and from gate positions
- Protect baggage and other equipment from damage, loss and weather conditions
- Drive and operate ground equipment, such as tugs, cargo carts, service trucks and belt loaders
- Assist with record keeping and documentation to ensure correct routing of baggage
- Adhere to safety guidelines and maintain safe working conditions for yourself and others
- Communicate with managers and lead agents to manage daily schedules
- Report equipment problems and breakdowns to facilitate fast repairs
Tow Truck Driver
Seattle Towing
05.2016 - 04.2018
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Answered roadside assistance calls for tows and other vehicle support.
- Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Operated with safety and skill to avoid accidents and delays.
- Completed preventive maintenance checks and basic repairs to vehicles.
Education
Diploma -
Mount Rainier High School
DesMoines, WA06.2010
Skills
Communication
Problem solving
Adaptability
Teamwork
Customer service
Leadership
Time management
Attention to detail
Stress management
Safety
Timeline
Prep/cashier
Evergreens Salads
09.2022 - Current
Aircraft Fueler
Swissport Fueling
12.2018 - 08.2022
Ramp Agent
Menzies Aviation
04.2018 - 11.2018
Tow Truck Driver
Seattle Towing
05.2016 - 04.2018
Diploma -
Mount Rainier High School
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