Z'Niya Spear
Moultrie,GA
Summary
Adept at spearheading organizational growth and streamlining operations, I honed my problem-solving skills and equipment maintenance expertise at the Georgia Department of Transportation. My leadership at City Gear LLC led to significant brand awareness, showcasing my strong communication abilities and time management proficiency. I excel in well-organized planning, problem-solving and multitasking in fast-paced hospitality settings, consistently achieving operational excellence and enhancing team productivity. Reliable and enthusiastic professional with experience in reception, concierge and customer service areas. Skilled in customer engagement, problem resolution and various software operations. Known for remaining poised and calm in busy environments. Results-driven professional with solid administrative, customer service, and financial management skills. High-energy team player dedicated to maximizing customer loyalty with exceptional support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Highway Maintenance Technician
Georgia Department of Transportation
Thomasville, GA
07.2024 - Current
- Hauled and spread sand, gravel and clay to fill washouts and repair road shoulders.
- Responded to emergency situations related to hazardous material spills or roadway damage caused by severe weather events.
- Performed preventive maintenance on vehicles and heavy equipment.
- Maintained records of highway repair activities and completed reports detailing work performed.
- Inspected and maintained highways, bridges, and culverts for safety hazards.
- Conducted routine maintenance on roads such as repairing potholes, patching asphalt, and cleaning drainage systems.
Manager
City Gear LLC
Thomasville, GA
12.2023 - Current
- Recruited and hired qualified candidates to fill open positions.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Monitored stats and sales to analyze business gains and losses.
Lead Production Operator
National Beef Packing Company
Moultrie, GA
06.2021 - 11.2023
- Classified defects from finished orders for record tracking and statistics.
- Made proactive adjustments to machinery feeds and speeds to optimize performance and deal with malfunctions.
- Facilitated internal communications between departments to ensure alignment of objectives.
- Managed machine operators to ensure production flows properly and smoothly.
- inspected finished product
Online Grocery Associate
Walmart
Aurora, CO
11.2020 - 04.2021
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Listened to customer needs to identify and recommend best products and services.
- hand-picked items based on customer needs and substitutions
Hotel Night Auditor
Cambria Hotel
Denver, Colo
01.2019 - 10.2019
- Arranged tours, taxis or restaurant reservations for customers.
- Performed nightly audit of rooms' charges, taxes, settlements, and credit card postings.
- Checked auditing discrepancies by reconciling cash drop and credit card transactions.
- Answered guest inquiries, recommending shopping, dining or entertainment.
- Kept records of room availability and guest accounts, manually or using computers.
Education
High School Diploma -
Colquitt County High School
Colquitt, GA05-2017
Skills
- Time management proficiency
- Problem-solving capacity
- Equipment maintenance
- Vehicle inspection expertise
- Strong communication skills
- Physical stamina and strength
- Organizational growth
- Preventive Maintenance
Certification
- CDL A Permit
- Tanker endorsement
Timeline
Highway Maintenance Technician
Georgia Department of Transportation
07.2024 - Current
Manager
City Gear LLC
12.2023 - Current
Lead Production Operator
National Beef Packing Company
06.2021 - 11.2023
Online Grocery Associate
Walmart
11.2020 - 04.2021
Hotel Night Auditor
Cambria Hotel
01.2019 - 10.2019
High School Diploma -
Colquitt County High School
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