Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zniyah Bouie

Houston,TX

Summary

Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.

Overview

5
5
years of professional experience

Work History

Service Manager

Chipotle Mexican Grill
League City, TX
06.2024 - Current
  • Managed service staff to ensure customer satisfaction and compliance with company policies.
  • Trained new employees on the use of customer relationship management software systems.
  • Maintained accurate records of all service requests, including resolution times and costs incurred.
  • Collaborated with customers to offer solutions to service needs.
  • Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
  • Pitched in to complete various duties during peak periods or employee absences.

Cashier/Deli Associate

Ringling College of Art and Design
Sarasota, FL
01.2023 - 01.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Performed other duties as assigned by management.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Greeted customers promptly and responded to questions.
  • Welcomed customers, offering assistance to help find store items.
  • Built and maintained productive relationships with employees.

Stocker/Cashier/Sales Associate

SKY KING FIREWORKS
Sarasota, FL
12.2019 - 07.2023
  • Received and processed incoming shipments of merchandise.
  • Stocked shelves with newly arrived products.
  • Arranged merchandise in an attractive manner to promote sales.
  • Organized storage areas for efficient use of space.
  • Provided customer service by answering questions about product location, price and availability.
  • Verified pricing accuracy on shelves against invoices from vendors.
  • Followed safety procedures when handling hazardous material or dangerous goods.
  • Maintained a neat, clean and orderly warehouse environment at all times.
  • Faced products on shelves and displays to meet company policies.
  • Replenished items to maintain stock availability.
  • Lifted materials of varied weights on regular basis.
  • Assisted customers by locating items and loading heavy purchases in vehicles.

Education

High school diploma -

Gibbs High School
Saint Petersburg, FL
05.2022

Skills

  • Retail Sales
  • Sales
  • Marketing
  • Cash handling
  • Shipping & receiving
  • Picking & packing
  • Management
  • Customer Service Management
  • Staff Supervision
  • Relationship Building
  • Merchandise Stocking
  • Product Labeling
  • Customer Service
  • Friendly and Personable
  • Heavy Lifting
  • Positive Attitude
  • Payment Collection
  • Customer Relationship Management (CRM)
  • Positive and professional
  • Telephone management

Timeline

Service Manager

Chipotle Mexican Grill
06.2024 - Current

Cashier/Deli Associate

Ringling College of Art and Design
01.2023 - 01.2024

Stocker/Cashier/Sales Associate

SKY KING FIREWORKS
12.2019 - 07.2023

High school diploma -

Gibbs High School

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Zniyah Bouie