ZNONDI DEWEY
Summary
Dynamic professional with extensive experience in database administration and supervising management at Shore Medical Hospital. Proven track record in enhancing operational efficiency and maintaining accurate records while fostering positive relationships with clients. Adept at implementing effective registration policies and delivering exceptional service in fast-paced environments.
Professional with experience in student enrollment, database management and customer service. Expertly manages database software and systems and provides superior support for diverse needs. Knowledgeable about student information management systems and best practices in education.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Registrar
Shore Medical Hospital
01.2025 - Current
- Updated computer system with latest information to keep records current and accurate.
- Verified paperwork accuracy and checked for completion prior to processing.
- Greeted every guest with personable approach and provided knowledgeable service.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Developed and implemented registration policies, procedures and timelines for smooth administration processes.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Secured confidential patient information from unauthorized access.
- Upheld HIPAA regulations and standards for protecting patient information.
- Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
Paraprofessional
ESS EDUCATION
08.2024 - Current
- Reported on student progress, behavior, and social skills to parents.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Developed and implemented strategies to improve student engagement.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
- Helped teachers manage bus loading and unloading.
Call Center Representative
Ocean Casino Resort
06.2024 - 08.2024
- Responded proactively and positively to rapid change.
- Cross-trained and backed up other customer service managers.
- Managed timely and effective replacement of damaged or missing products.
- Educated customers about billing, payment processing and support policies and procedures.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Met customer call guidelines for service levels, handle time and productivity.
Dealer
Evolution Gaming
09.2023 - 02.2024
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Dealt appropriate number of cards to each player and verify placed bets before starting game.
- Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won.
- Oversaw [Number] table games.
- Adhered to company and game policies as well as state and federal regulations.
- Inspected cards and gaming equipment to verify proper functioning and good working order.
- Learned and followed company procedures to maintain consistency and standards.
- Handled and shuffled cards and playing pieces to maintain game integrity.
- Assisted players with placing bets, educating on game rules to increase understanding.
Food Service Worker
Chick-fil-A
01.2021 - 02.2021
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Developed and maintained positive relationships with customers to enhance service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Supervisor
Wawa
02.2018 - 08.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained database systems to track and analyze operational data.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Education
High School Diploma -
PLEASANTVILLE HIGH SCHOOL
Pleasantville, NJ06-2019
Skills
- Database administration
- Admissions and registrations
- Maintaining documents and records
- Program assessment
- Supervising management
- Cashier and Food Handling
Timeline
Registrar
Shore Medical Hospital
01.2025 - Current
Paraprofessional
ESS EDUCATION
08.2024 - Current
Call Center Representative
Ocean Casino Resort
06.2024 - 08.2024
Dealer
Evolution Gaming
09.2023 - 02.2024
Food Service Worker
Chick-fil-A
01.2021 - 02.2021
Supervisor
Wawa
02.2018 - 08.2018
High School Diploma -
PLEASANTVILLE HIGH SCHOOL
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