Zoe Julian
Summary
Customer-focused Front of House Team Member with several years of experience in every front area. Warm and detail-oriented food service professional with exceptional listening skills and memory to best engage customers and present and sell menu options. Committed to building immediate rapport with diners and maximizing restaurant sales.
Reliable Front of House Employee with demonstrated experience in hospitality and service industry. Strengths include exceptional customer service, effective communication skills, and ability to handle high-pressure situations with grace. Contributed significantly to overall guest satisfaction and positive dining experiences in previous roles.
Overview
2026
2026
years of post-secondary education
Work History
Front of House Employee
Chic-Fil-A
Fort Smith, Arkansas
06.2023 - 09.2023
- Provided excellent customer service in fast-paced dining environment.
- Assisted customers with menu selections and special requests.
- Maintained cleanliness of dining area and restrooms throughout shifts.
- Operated cash register, handling transactions accurately and efficiently.
- Prepared drinks upon request according to recipes and standards set by management.
- Performed opening and closing duties such as counting money, organizing supplies.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
Education
Bachelor of Science - Mechanical Engineering
Prairie View A&M University
Prairie View, TX 08.2025 - 02.2026
Chapin High School
El Paso , TXSkills
- Problem solving
- Team collaboration
- Equipment maintenance
- Customer service
- Conflict resolution
- Attention to detail
- Health and safety
- Multitasking and organization
- First aid training
- Cash handling proficiency
- Food safety knowledge
- Time management
- Basic math
- Punctuality and reliability
- Professional appearance
- Greeting guests
Timeline
Bachelor of Science - Mechanical Engineering
Prairie View A&M University
08.2025 - 02.2026
Front of House Employee
Chic-Fil-A
06.2023 - 09.2023
Chapin High School