Zoë Meeder
Carnegie,PA
Summary
Dedicated and versatile professional with proven experience in interior design support, customer service, front desk operations, and early childhood care. Skilled in multitasking, client communication, and organization across fast-paced, service-oriented environments. Known for delivering exceptional support, maintaining strong attention to detail, and building positive relationships with clients, parents, and team members. Adept at balancing creativity, professionalism, and problem-solving to ensure smooth daily operations and high-quality service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Select Medical Corporation
Canonsburg, PA
04.2025 - Current
- Provide prompt, courteous, and knowledgeable support to customers via phone, email, or in-person interactions
- Resolve customer issues efficiently by identifying problems, offering solutions, and following up to ensure satisfaction
- Maintain detailed and accurate records of customer interactions, transactions, and feedback
- Demonstrate deep product or service knowledge to assist customers with inquiries, troubleshooting, and purchases
- Collaborate with internal teams to escalate issues and ensure consistent, high-quality service delivery
- Handle high call/email volumes while maintaining professionalism, patience, and a positive attitude
- Process customer payments accurately and assist with setting up payment plans, ensuring clear communication of terms and timely account resolution
Front Office Assistant
Jumonville Camp & Retreat Center
Hopwood, PA
01.2023 - 10.2025
- Greet and assist campers, parents, and visitors in a friendly and professional manner
- Answer phone calls and respond to emails, providing accurate information about camp schedules, policies, and activities
- Manage camper check-in/check-out procedures, ensuring accurate attendance records and compliance with safety protocols
- Coordinate communication between camp staff, parents, and administration to ensure smooth daily operations
- Handle administrative tasks such as filing forms, organizing documents, and maintaining camper records
- Monitor the front desk area to ensure it remains clean, organized, and welcoming
Childcare Assistant Teacher
Doodlebugs Learning Center
Canonsburg, PA
10.2023 - 12.2024
- Provide attentive, nurturing care to infants, ensuring their basic needs are met, including feeding, diapering, and napping routines
- Create a safe, clean, and stimulating environment that supports early developmental milestones
- Plan and implement age-appropriate activities that promote sensory, motor, and social development
- Monitor infant behavior and development, documenting observations and communicating progress with parents and supervisors
- Maintain compliance with state regulations and health and safety standards in all daily care routines
- Collaborate with co-teachers and center staff to ensure consistent, high-quality care and a positive classroom environment
- Build positive relationships with parents through daily updates, addressing concerns, and providing insights on their child's development and well-being
Interior Design Assistant
McQueen Building Company
Pittsburgh, PA
08.2021 - 10.2022
- Assist lead designers throughout all stages of the design process, from concept development to final installation.
- Source materials, furnishings, and finishes aligned with project budgets and design intent.
- Create and update mood boards, floor plans, and presentation materials for client meetings.
- Coordinate with vendors, contractors, and suppliers to ensure timely delivery and installation.
- Support the translation of design concepts into functional, visually cohesive spaces.
- Assist with procurement tasks such as tracking orders, preparing purchase orders, and communicating with vendors.
- Perform general office duties such as filing, data entry, and maintaining an inventory of office and design supplies.
Education
Associate of Arts - Supervision And Leadership
Community College of Allegheny County
Pittsburgh, PA05-2025
High School Diploma -
Laurel Highlands High School
Uniontown, PA06-2021
Skills
- Strong Verbal and Written Communication
- Excellent Organization and Time Management
- Customer and Client Service Expertise
- Problem-Solving and Conflict Resolution
- Multitasking in Fast-Paced Environments
- Team Collaboration and Support
- Professional Phone and Email Etiquette
- Attention to Detail
Affiliations
- Reading books
- Hiking through national parks with my dog
- Creative Activities (baking, crafting, photography)
Certification
- College level math and reading classes, apart from degree
Timeline
Customer Service Representative
Select Medical Corporation
04.2025 - Current
Childcare Assistant Teacher
Doodlebugs Learning Center
10.2023 - 12.2024
Front Office Assistant
Jumonville Camp & Retreat Center
01.2023 - 10.2025
Interior Design Assistant
McQueen Building Company
08.2021 - 10.2022
Associate of Arts - Supervision And Leadership
Community College of Allegheny County
High School Diploma -
Laurel Highlands High School
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