Zochiltit Pena Garcia
Sacramento,United States
Summary
Dedicated professional with a proven track record at Point Quest Education, enhancing patient outcomes through evidence-based interventions and fostering positive relationships. Skilled in behavioral assessment and exceptional communication, adept at multitasking and collaboration. Demonstrates a commitment to professionalism and reliability, significantly improving client satisfaction and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Behavioral Health Aide
Point Quest Education
El Dorado, CA
06.2022 - Current
- Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
- Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
- Used Software to document patient information, progress notes, and treatment plans.
- Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Implemented and established behavior strategies by setting rules, reiterating expectations, and rewarding good behavior.
- Implemented creative approaches that catered to different learning styles when teaching coping mechanisms and self-regulation strategies.
- Assisted patients in developing healthy habits such as exercise routines and balanced meal planning, supporting overall mental health improvement efforts.
- Provided compassionate support for patients experiencing emotional distress or challenging behaviors, fostering a safe environment conducive to recovery.
- Developed rapport with patients from diverse backgrounds through empathetic listening and open communication, fostering trust essential for successful outcomes.
Driver
Point Quest Education
El Dorado, CA
06.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Kitchen Assistant
Point Quest Education
El Dorado, CA
06.2022 - Current
- Provided exceptional customer service to students, addressing their concerns and resolving any issues promptly.
- Enhanced student nutrition by selecting and preparing healthy meal options.
- Ensured a clean and safe environment for students during lunchtime, performing regular cleaning and sanitization tasks.
- Collaborated with other staff members to maintain efficient lunchroom operations and seamless transitions between periods.
- Increased student satisfaction by regularly gathering feedback on menu offerings and making necessary adjustments accordingly.
- Facilitated smooth transitions between lunch periods by efficiently cleaning and resetting tables, allowing for a streamlined dining experience.
- Improved lunchroom efficiency by streamlining food preparation processes and implementing time-saving methods.
- Fostered positive relationships with both students and faculty through effective communication and teamwork efforts.
- Set up attractive displays of food items, creating an inviting atmosphere for students during mealtimes.
- Maintained accurate records of student allergies, ensuring proper communication with kitchen staff for safe meal preparation.
- Managed food inventory to minimize waste and reduce food costs.
- Assisted with special dietary needs of students, providing appropriate meal options according to individual requirements.
- Assisted in training new Lunch Assistants, sharing best practices for efficient workflow management in the cafeteria setting.
- Upheld federal, state, and local health regulations by following strict food handling procedures at all times.
Education
Diploma -
Valley High School
Sacramento, CA05.2010
Skills
- Professional boundaries
- Documentation skills
- Mental Health Support
- Family engagement
- Behavioral assessment
- Teamwork and Collaboration
- Time Management
- Reliability
- Organizational Skills
- Relationship Building
- Time management abilities
- Professional Demeanor
- Valid Driver's License
- Clean Driving Record
- Safe Driving Practices
- Food safety knowledge
- Meal Preparation
- Sanitation Procedures
- Food Storage
- Allergy awareness
Certification
CPI certified
Timeline
Behavioral Health Aide
Point Quest Education
06.2022 - Current
Driver
Point Quest Education
06.2022 - Current
Kitchen Assistant
Point Quest Education
06.2022 - Current
Diploma -
Valley High School