Zoe Allen
Albuquerque,New Mexico
Summary
Eager candidate always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Skilled Lifeguard consistently remains calm and focused in stressful environments. Talented in swim instruction for all ages. Committed to promoting safety in and around large bodies of water. Certified in First Aid/CPR/AED. Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Head Guard
City Of Albuquerque Aquatics
02.2024 - Current
- Enhanced team efficiency by implementing rigorous training programs and performance evaluations.
- Reduced incident rates through proactive risk assessments and timely implementation of preventive measures.
- Streamlined communication with staff, leading to improved collaboration and quicker response times during emergencies.
- Boosted lifeguard team morale by fostering a supportive work environment and providing regular feedback on performance.
- Maintained clean and safe facilities through diligent inspection routines and prompt reporting of maintenance issues.
- Developed strong relationships with community members, promoting a welcoming atmosphere for all pool users.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service.
Lifeguard
City Of Albuquerque Aquatics
05.2021 - Current
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Promoted water safety awareness with educational presentations to community groups.
- Streamlined rescue procedures by implementing an effective communication system among staff members.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
Swim Instructor
City Of Albuquerque Aquatics
05.2021 - Current
- Increased swimmer safety by enforcing pool rules and maintaining vigilant supervision during lessons.
- Enhanced student swimming abilities through the development and implementation of personalized lesson plans.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Streamlined class organization by maintaining accurate records of student progress, attendance, and skill assessments.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Provided one-on-one instruction for students requiring additional assistance in mastering specific skills or techniques.
- Encouraged parent involvement in their child''s aquatic education through regular communication about progress and upcoming events.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Assisted with the planning and execution of special events like swim meets, fundraisers, and end-of-season parties to foster community engagement.
- Developed strong relationships with students'' families through open communication channels, fostering loyalty to our program over time.
- Mentored new swim instructors in department policies and best practices for effective teaching strategies within our program framework.
Aquatic Aide
City Of Albuquerque Aquatics
05.2021 - Current
- Enhanced swimmer safety by consistently monitoring pool activities and enforcing rules.
- Provided exceptional customer service to patrons, ensuring a positive experience at the facility.
- Supported lifeguards during emergency situations, providing efficient and timely assistance.
- Assisted in coordinating large-scale events such as swim meets or fundraisers held at the facility, ensuring successful outcomes.
- Developed strong rapport with patrons by actively listening to concerns or feedback related to aquatic programming or facilities management.
- Participated in ongoing professional development opportunities within the aquatics field, staying current on industry trends and best practices.
Education
High School Diploma -
Sandia High School
Albuquerque, NM05.2024
Skills
- Integrity and Trustworthiness
- Verbal and written communication
- Punctuality
- Emergency Response
- First Aid Certification
- Swim Instruction
- Safety oversight
- Strong communicator
- Public Safety
- Training and mentoring
- Group and individual instruction
- Effective Complex Problem-Solving
- Team Bonding
- Lifeguard certification
- Organizational Skills
- Heartsaver First Aid CPR AED (First Aid CPR AED)
- Time management abilities
- Interpersonal Skills
Accomplishments
- Varsity letter in Volleyball (2023, 2024)
- Academic letter for scholastic achievement (2022, 2023, anticipated 2024)
- Varsity letter in track and field (2024)
- Letter for IB/AP Ambassador (2024)
- Acceptance (2023) and letter in National Honor Society (2024), graduation cords for fulfilling volunteer hours (2024)
- 5A All Academic Team Volleyball (2022, 2023, 2024)
- 5A All District Team Honorable Mention Volleyball (2024)
- Participation at Central New Mexico Regional Science Fair
- Honorable Mention Award (2017)
- Promising Research (2018)
- Aquatics Instructor of the Year, City of Albuquerque (2021, 2022, 2023)
- Employee of the Month, City of Albuquerque (2023)
- Troop Top Cookie Seller Troop 10280 Girl Scouts of America (2012, 2013, 2014, 2015, 2016, 2017, 2018)
- Over 2000 boxes sold (2014, 2015)
- Over 2500 boxes sold (2016)
- Over 2750 boxes sold (2017)
- Over 3000 boxes sold (2018)
- Homecoming Court (2023)
- Captain of Guard Games/Managers Cup, City of Albuquerque Aquatics Division (2021, 2022, 2023)
Timeline
Head Guard
City Of Albuquerque Aquatics
02.2024 - Current
Lifeguard
City Of Albuquerque Aquatics
05.2021 - Current
Swim Instructor
City Of Albuquerque Aquatics
05.2021 - Current
Aquatic Aide
City Of Albuquerque Aquatics
05.2021 - Current
High School Diploma -
Sandia High School
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