Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Zoe Allin

Summary

Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate/Receptionist

Riva Row Boat House
03.2024 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Restaurant Hostess

Pappasito Cantina
05.2022 - 08.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.

Receptionist/File Organizer

Salt Remedy
05.2021 - 11.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Education

No Degree - Biomedical Sciences

Sam Houston State University
Huntsville, TX
06-2028

Ischool Virtual Academy of Texas
Online
05-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Goal oriented
  • Money handling
  • Flexible schedule
  • Verbal/written communication
  • Client service
  • Conflict resolution

Certification

  • CPR/AED Certification (2021-present)


Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Sales Associate/Receptionist

Riva Row Boat House
03.2024 - 08.2024

Restaurant Hostess

Pappasito Cantina
05.2022 - 08.2023

Receptionist/File Organizer

Salt Remedy
05.2021 - 11.2021

No Degree - Biomedical Sciences

Sam Houston State University

Ischool Virtual Academy of Texas

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Zoe Allin