Summary
Overview
Work History
Education
Skills
Aircraft
Timeline
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Zoe Ballier

Zoe Ballier

Scottsdale,AZ

Summary

Successful Flight Attendant with strong dedication to safety and customer service. Devoted to long lasting Impact to the inflight department with a polished image. Equipped with dynamic interpersonal skills, excellent service and friendly, personable attitude.

Overview

7
7
years of professional experience

Work History

Inflight Trainer

CFM
08.2023 - Current
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Contributed to the retention of top talent by providing employees with the resources and support necessary to excel in their roles.
  • Improved learning outcomes with application of adult learning principles in all training programs.
  • Built and maintained professional relationships with CFM upper management and clientele.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.

Corporate Flight Attendant

Corporate Flight Management
02.2018 - Current
  • Develop and implement client profiles
  • Adhered strictly to FAA regulations
  • Provided cabin management duties during flight including service of meals and beverages and ensuring comfort of passengers.
  • Checked and maintained aircraft cleanliness
  • Developed positive relationships with customers through excellent customer service skills and professional attitude.
  • Promoted company brand values by presenting a polished image and upholding high standards of professionalism at all times.

Private Nanny

Affluent Family
02.2020 - 08.2023
  • Engaged and Encouraged developmentally appropriate language skills through conversation and activities.
  • Administered basic first aid techniques when needed while monitoring health conditions closely.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.

Security Forces

United States Air Force
12.2017 - 12.2018
  • Monitored access control points, Conducted Vehicle inspections checked, identification cards, and issued visitor passes as required.
  • Provided escorts for authorized personnel entering restricted areas as needed.
  • Attended regular training sessions on topics related to security operations such as self-defense techniques and first aid procedures.
  • Adhered strictly to established protocols while handling firearms safely and responsibly.

Education

Certificate of Technical Studies - Leadership And Management

Loyola University, New Orleans
New Orleans, LA
01-2025

Skills

  • American Heart Association Certified Instructor
  • Certified Air Ground Transportation Training Instructor
  • Culinary Skills
  • Training and Coaching
  • Cultural Awareness
  • FAA Certified Flight Attendant
  • Food and Beverage Preparation
  • Course planning

Aircraft

Global Express XRS, Legacy 600, CRJ 200, CRJ 850,ERJ 135/140/145

Timeline

Inflight Trainer

CFM
08.2023 - Current

Private Nanny

Affluent Family
02.2020 - 08.2023

Corporate Flight Attendant

Corporate Flight Management
02.2018 - Current

Security Forces

United States Air Force
12.2017 - 12.2018

Certificate of Technical Studies - Leadership And Management

Loyola University, New Orleans

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