Zoe Beltzer
Bonney Lake,WA
Summary
Dynamic and organized professional with a proven track record at Acorn Custom Cabinets, excelling in customer relations and scheduling. Recognized for fostering a welcoming environment and collaborating effectively with teams to improve service quality and client satisfaction. Experienced with managing front desk activities and maintaining a welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations—knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
3
3
years of professional experience
Work History
Receptionist
Acorn Custom Cabinets
04.2025 - Current
- Greeted clients and visitors, ensuring a welcoming atmosphere at reception area.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Scheduled appointments and coordinated meetings for staff, enhancing organizational flow.
- Maintained accurate records of incoming and outgoing correspondence for effective communication.
- Assisted in inventory management by ordering office supplies and maintaining stock levels.
- Provided administrative support by preparing documents and presentations as needed.
- Collaborated with team members to improve front desk operations and customer service experience.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Swim Instructor
Mount Rainer Pool
01.2022 - 08.2024
- Engaged with parents to discuss student progress, addressing concerns and providing updates on development.
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Took notes strengths and weaknesses of each child in class to track progress.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Increased swimmer safety by enforcing pool rules and maintaining vigilant supervision during lessons.
- Addressed behavioral issues promptly using a fair and consistent approach, fostering a respectful learning environment for all participants.
- Enhanced student swimming abilities through the development and implementation of personalized lesson plans.
Lifeguard
Mount Rainer Pool
01.2022 - 08.2024
- Monitored pool area to ensure safety of all patrons and enforce facility rules.
- Responded promptly to emergencies, administering first aid and CPR when necessary.
- Conducted regular safety drills to maintain readiness for emergency situations.
- Provided clear instructions to guests regarding safety protocols and swimming guidelines.
- Collaborated with team members to maintain cleanliness and organization of facility areas.
- Evaluated pool conditions daily, ensuring compliance with health and safety regulations.
- Developed rapport with patrons, promoting a safe and enjoyable swimming environment.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
Swim Instructor
Ohana Swim Team
10.2023 - 01.2024
- Instructed individuals in swimming techniques, ensuring safety and comfort in water environments.
- Developed personalized lesson plans tailored to individual skill levels and goals.
- Monitored progress and provided constructive feedback to enhance swimming proficiency.
- Demonstrated proper techniques for strokes, starts, and turns to improve performance.
- Assisted with scheduling lessons and managing client communications efficiently.
- Organized group swimming activities, fostering teamwork and social interaction among participants.
Education
Associate of Applied Science - Nursing
Bates Technical College
Tacoma, WA05-2026
High School Diploma -
Bates Technical College
Tacoma, WA05-2026
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Scheduling
- Phone etiquette
Timeline
Receptionist
Acorn Custom Cabinets
04.2025 - Current
Swim Instructor
Ohana Swim Team
10.2023 - 01.2024
Swim Instructor
Mount Rainer Pool
01.2022 - 08.2024
Lifeguard
Mount Rainer Pool
01.2022 - 08.2024
Associate of Applied Science - Nursing
Bates Technical College
High School Diploma -
Bates Technical College
Similar Profiles
Richard ClemetsonRichard Clemetson
Carpenter's Assistant at Turner's Custom CabinetsCarpenter's Assistant at Turner's Custom Cabinets
Clay HornerClay Horner
Cabinet Builder at Panhandle Custom CabinetsCabinet Builder at Panhandle Custom Cabinets
Alejandro Santana PedregalAlejandro Santana Pedregal
Carpenter at Santana's Custom Cabinets and Millwork, LLCCarpenter at Santana's Custom Cabinets and Millwork, LLC
Lisa BradburyLisa Bradbury
Vie Athletics Coach at Vie AthleticsVie Athletics Coach at Vie Athletics
Mia PriorMia Prior
Youth Camp Counselor at Ascend GymnasticsYouth Camp Counselor at Ascend Gymnastics