Zoe Brennan
Union Grove,WI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Tanning Consultant
Cabana Tan & Wellness
Salem, WI
09.2023 - 12.2024
- Maintained a clean and sanitary environment in the salon at all times.
- Maintained knowledge of current sales, promotions and policies and answered customer questions.
- Cleaned and sanitized tanning beds and rooms.
- Explained the benefits of using different types of tanning beds and lotions.
- Greeted clients, showed to tanning facilities and educated on usage.
- Kept detailed records of customer visits, purchases, and payments received.
- Used cash registers to handle cash and credit card transactions, money and receipts.
- Assisted customers with selecting the most suitable tanning package for their needs.
- Provided training to new staff members on proper operation of equipment.
- Opened and closed salon.
- Helped plan and setup advertising.
- Scheduled client appointments by phone and through email.
- Developed marketing strategies to increase brand awareness within the local community.
Salesperson
Prosser Rv
Sturtevant, WI
03.2022 - 09.2024
- Educated customers about products and services offered by the company.
- Assisted customers in selecting appropriate products or services for their needs.
- Developed key customer relationships to increase sales.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Provided personalized service to build relationships with customers.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Answered customer questions in-person, through email and over phone to maximize customer service.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Collaborated with team members to develop effective sales plans.
- Generated new business opportunities through cold calling campaigns.
- Participated in trade shows, conferences, and other marketing events.
- Maintained a filing system to ensure that all records were properly stored and accessible.
- Maintained accurate and up-to-date inventory records.
- Recruited and trained new hires to optimize profitability.
- Reset store displays for special events and seasonal merchandise changes.
- Operated register, handled cash and processed credit card transactions.
- Provided every customer with comprehensive assistance upon entering store through showing units, help with questions and completion of purchases.
- Produced sales documents, finalized deals and filed records.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Replenished and arranged items to maintain appearance.
- Maintained accurate records of customer interactions and transactions.
Hybrid Role
Culver's Frozen Custard
11.2020 - 03.2022
- Participated actively in team meetings and discussions regarding new ideas or concepts.
- Restocked shelves with new inventory when needed.
- Stocked supplies such as paper cups, napkins, spoons, straws. in the store area.
- Displayed a positive attitude while working with customers and coworkers alike.
- Rotated stock in order to maintain freshness of products being sold in store area.
- Ensured that all products were stored at appropriate temperatures according to food safety guidelines.
- Performed daily cleaning duties including mopping floors and wiping down counters.
- Prepared ice cream cones, sundaes, milkshakes, and other menu items as requested by customers.
- Adhered to food safety guidelines when preparing products for sale.
- Maintained a clean and organized work station.
- Checked expiration dates on products regularly to ensure freshness.
- Operated the cash register to process payments accurately and efficiently.
- Followed all health code regulations to ensure product quality and safety standards were met.
- Assisted with restocking freezer units with frozen treats such as ice cream cakes or novelties.
- Served and scooped ice cream, following sizing specifications.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Took orders for food and drinks and delivered them to guests.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
- Followed all safety and sanitation regulations when handling food or drinks.
Education
High School Diploma -
Union Grove High School
Union Grove, WI05-2023
Skills
- Sales Strategy
- Customer Engagement
- Product Recommendations
- Cleaning and Sanitizing
- Client Relationship Building
- Appointment Scheduling
- Problem-Solving Skills
- Teamwork and Collaboration
- Positive and Professional
- Flexible Schedule
- Strategic Planning
- Goal-Oriented
- Store Opening and Closing
Accomplishments
- I have completed an in-person Dale Carnegie class on how to win friends and influence people. It has helped me with sales, communication, and leadership skills.
Timeline
Tanning Consultant
Cabana Tan & Wellness
09.2023 - 12.2024
Salesperson
Prosser Rv
03.2022 - 09.2024
Hybrid Role
Culver's Frozen Custard
11.2020 - 03.2022
High School Diploma -
Union Grove High School
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