Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Zoe Briceno

Buda

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills with military experience. Adapt at working effectively unsupervised, quickly mastering new skills, and keeping calm in high stress situations. Hardworking employee with customer service, multi-tasking, and time management abilities. Devoted to giving every client and coworker a positive and memorable experience.

Overview

8
8
years of professional experience

Work History

Campus Security Guard

James Bowie High School
08.2024 - Current
  • Conducted thorough inspections of facilities to identify potential hazards or security breaches before they escalated into larger issues.
  • Supported event planning by assessing security requirements and coordinating appropriate staffing levels for optimal protection.
  • Demonstrated excellent judgment under pressure when responding to emergency situations, prioritizing actions to ensure the safety of all individuals involved.
  • Contributed to a positive campus atmosphere by fostering respectful relationships with students, faculty, and staff through open communication and professionalism.

Security Forces Apprentice

US Air Force Reserve Command
11.2022 - Current
  • Answer non-emergency and emergency calls for assistance.
  • Apply extensive training in law enforcement and combat tactics to protect stateside and international bases.
  • Detect and report unauthorized personnel and activities.
  • Patrol via motorized vehicles, all-terrain vehicles, and walking.
  • Organize, process, and disseminate information via two-way radio.
  • Conduct operations using various light and heavy infantry weapons and tactics.
  • Work closely with the team to capture high-value enemy individuals.
  • Earned Distinguished Graduate honors for graduating top 10% of my class at Security Forces Tech School

Guest Service Associate

Super Target Store
06.2021 - 09.2023
  • Handle payment processing and provide customers with receipts and proper bills/change.
  • Guarantee customer satisfaction and positive experience through genuine, enthusiastic, and friendly interactions.
  • Answer phones to respond to customer inquiries and transfer calls to appropriate staff members.
  • Manage customer complaints and rectify issues to complete satisfaction.
  • Greet and assist customers with a variety of inquiries while promoting service standards.

Maker

Bill Miller’s Bar-B-Q
11.2017 - 08.2019
  • Satisfied customers by quickly and accurately handling and preparing orders.
  • Maintained, organized, cleaned, and sanitized work areas to meet company and regulatory requirements.
  • Cleaned utensils, dishes, and glasses for customer use.
  • Sorted food and supply deliveries and correctly stored each item in its proper location.
  • Acquired new skills to support team and further accommodate customer needs.
  • Worked in a fast-paced, ever-changing environment.

Firefighter Training

Kyle Fire Department via Hays High School
08.2018 - 06.2019
  • Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
  • Trained continuously to maintain required physical fitness for demanding work.
  • Laid hose lines and operated nozzles, pumps, hydrants, and fire extinguishers.
  • Answered emergency situations and assessed conditions to contain fires, assist victims, and prevent escalation.
  • Communicated with other firefighters and emergency personnel to relay observations, equipment needs, and other relevant information.

Education

Associate of Science - General Studies

Navarro College
Corsicana, TX
06.2021

High School Diploma - undefined

Jack C. Hays High School
Buda, TX
06.2019

Bachelor of Science - Health Administration

Arizona State University
Tempe, AZ
05-2028

Skills

  • Combat Training
  • Police Training
  • Public Safety
  • Firearms Handling
  • Relationship Building
  • Critical Thinking
  • Customer Service
  • Attention to detail
  • Honest and dependable
  • Team player
  • Conflict Resolution
  • Team Building
  • Computer Skills
  • Reliable & Trustworthy
  • Security Operations
  • Firefighter I & II Training
  • EMT Training
  • First AID/CPR
  • Microsoft Office
  • Basic Math
  • Team Management
  • Friendly, Positive Attitude
  • Active Listening
  • Good Work Ethic
  • Organizational Skills
  • Surveillance monitoring

Accomplishments

  • Airman of the Quarter: Group level (Nov-Dec 2024)
  • Airman of the Year: Group level (Jan-Dec 2024)
  • Airman of the Year: Wing level (Jan-Dec 2024)
  • Airman of the Year: Numbered Air Force (NAF) runner-up

Timeline

Campus Security Guard

James Bowie High School
08.2024 - Current

Security Forces Apprentice

US Air Force Reserve Command
11.2022 - Current

Guest Service Associate

Super Target Store
06.2021 - 09.2023

Firefighter Training

Kyle Fire Department via Hays High School
08.2018 - 06.2019

Maker

Bill Miller’s Bar-B-Q
11.2017 - 08.2019

High School Diploma - undefined

Jack C. Hays High School

Associate of Science - General Studies

Navarro College

Bachelor of Science - Health Administration

Arizona State University

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