Summary
Overview
Work History
Education
Skills
Interests
Certification
Timeline
Generic

Zoe Brown

Topeka,KS

Summary

.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Prep Cook

Glory Days Pizza
05.2024 - Current
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Trained and assisted new kitchen staff members.

Marketing Associate

Student Treasures
02.2024 - 05.2024
  • Boosted brand visibility by developing and executing targeted marketing campaigns.
  • Enhanced social media presence with creative content and effective targeting.
  • Managed cross-functional projects, ensuring timely delivery of high-quality marketing materials.

House Cleaner

Maidprofranchise
07.2023 - 02.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Adhered to professional house cleaning checklist.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.

Barista

Millenium Cafe
12.2022 - 07.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Barista

PT's Coffee Roasting
09.2021 - 12.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.

Cashier

Freddy's Frozen Custard & Steakburgers
05.2020 - 06.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

GED -

Topeka High School
Topeka, KS
05.2021

Skills

  • Attention to Detail
  • Cleaning and organization
  • Customer Service
  • Safe Food Handling
  • Teamwork and Collaboration
  • Following Instructions
  • Food handling
  • Food Preparation
  • Cleanliness
  • Quick-learning
  • Active listener
  • Flexible Schedule
  • Knife Skills
  • Cross-Contamination Prevention

Interests

  • Embracing outdoor adventures such as picking up trash from local creeks and crawling/running around parks with my friends
  • Gardening
  • Painting
  • Drawing
  • Writing
  • Reading
  • Baking
  • Scrapbooking
  • Swimming

Certification

  • OSHA Certified
  • ServSafe Food Handler's Certification

Timeline

Prep Cook

Glory Days Pizza
05.2024 - Current

Marketing Associate

Student Treasures
02.2024 - 05.2024

House Cleaner

Maidprofranchise
07.2023 - 02.2024

Barista

Millenium Cafe
12.2022 - 07.2023

Barista

PT's Coffee Roasting
09.2021 - 12.2022

Cashier

Freddy's Frozen Custard & Steakburgers
05.2020 - 06.2021

GED -

Topeka High School

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