Zoe Loyas-Cady
Palm Harbor
Summary
Domestic Freight Forwarding Manager with 3 years of experience in coordinating U.S. ground transportation logistics. Expertise in managing shipments, negotiating with carriers, and ensuring timely, cost-effective deliveries while achieving high client satisfaction. Proficient in freight documentation and route optimization to enhance operational efficiency. Focused on delivering logistics solutions that balance efficiency with exceptional customer service.
Overview
9
9
years of professional experience
Work History
Domestic Operations Manager
Scan Global Logistics
Tampa
01.2022 - Current
- Oversaw domestic freight forwarding operations, encompassing air and ground transportation.
- Managed carrier, customs broker, and logistics provider relationships to ensure timely, cost-effective delivery.
- Implemented operational procedures to enhance efficiency and reduce costs while maintaining service quality.
- Negotiated freight rates and contracts with logistics partners to optimize transportation expenditures.
- Supervised and trained logistics and documentation staff to cultivate accountability and continuous improvement.
- Coordinated with sales, procurement, and warehouse departments to streamline supply chain processes.
Preschool Co-Teacher
Territorial Elementary School
Cheshire
11.2018 - 11.2021
- Developed and executed daily lesson plans to promote physical, social, and emotional growth.
- Provided consistent care and supervision of children throughout the day.
- Assisted in implementing effective behavioral guidance techniques.
- Created and executed behavior management plans tailored to individual needs.
- Coordinated planning and execution of special events to enhance learning experiences.
- Maintained comprehensive daily records of children's activities, behaviors, and nutrition.
- Participated in staff meetings and professional development workshops for continued advancement.
Administrative Assistant to the Director
Adam Johanningmier - Merchant Services
Palm Harbor
01.2016 - 11.2018
- Managed high call volume by efficiently answering and directing calls to over 20 staff members.
- Scheduled meetings, events, and interviews for employees, vendors, and executives.
- Recorded accurate messages while managing incoming and outgoing calls.
- Served as primary contact for customers, ensuring swift call routing.
- Attended weekly meetings with executives and CEO, tracking and following up on action items.
- Streamlined document filing and retrieval processes, implementing an efficient system.
- Facilitated communication flow between departments through effective phone management.
- Coordinated logistics for executive meetings and engagements.
Education
Associate of Applied Science -
Lane Community College
Eugene, OR01-2021
Skills
- Freight forwarding
- Carrier management
- Logistics coordination
- Contract negotiation
- Operational efficiency
- Cost reduction
- Customer service
- Staff management
Timeline
Domestic Operations Manager
Scan Global Logistics
01.2022 - Current
Preschool Co-Teacher
Territorial Elementary School
11.2018 - 11.2021
Administrative Assistant to the Director
Adam Johanningmier - Merchant Services
01.2016 - 11.2018
Associate of Applied Science -
Lane Community College
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