Zoe Callard
Lewes,Delaware
Summary
A dependable server who has continuously provided fast, high-quality customer service to guests in restaurant settings. An adaptable professional with experience in personnel development, team collaboration, customer service, and resolving customer issues.
Overview
9
9
years of professional experience
Work History
Server
Thompson Island Brewing Company
03.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/Busser
The Pines American Bistro
08.2021 - 03.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Lifeguard
Lewes Yacht Club
05.2015 - 08.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
Bachelor of Science - Psychology
Wilmington University
Wilmington, DE06.2024
High School Diploma -
Cape Henlopen High School
Lewes, DE06.2019
Skills
- Strong work ethic
- Adequate time management
- Exceptional customer service
- Positive attitude
Timeline
Server
Thompson Island Brewing Company
03.2022 - Current
Server/Busser
The Pines American Bistro
08.2021 - 03.2022
Lifeguard
Lewes Yacht Club
05.2015 - 08.2021
Bachelor of Science - Psychology
Wilmington University
High School Diploma -
Cape Henlopen High School
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