Zoe Carpenter
St. Louis,MO
Summary
Proven hospitality professional with a track record of delivering exceptional customer service and enhancing the dining experience at The Boathouse in Forest Park. Expert in guest engagement and high-volume dining, demonstrating strong work ethic and relationship management skills. Successfully managed multiple responsibilities, improving operational efficiency and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Teacher's Assistant
Washington University, St. Louis
St Louis, MO
06.2024 - 08.2024
- Had a hands-on role in coordinating and setting up daily activities for children.
- Established meaningful relationships with children while reinforcing proper behavior
- Led children by example and corrected them when necessary
- Prepared snacks and set up lunches daily
- Supervised children outside on playground and at pool
- Established relationships with parents of children, building trust and a nurturing environment
Server
THE BOATHOUSE IN FOREST PARK
St. Louis, MISSOURI
06.2023 - 08.2023
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Greeted and accommodated guests, building positive experience from first interaction
- Demonstrated ability to interact with customers in a friendly and professional manner
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
Restaurant Hostess
THE BOATHOUSE IN FOREST PARK
St. Louis, MISSOURI
06.2023 - 08.2023
- Supported servers and bussers through high-volume shifts with food running and table clearing
- Greeted customers promptly and courteously upon their arrival to the restaurant
- Monitored restaurant activity to determine seating and dining flow
- Helped bus tables and ran food to patrons during high-volume periods
Babysitter
FAMILIES
St. Louis, MISSOURI
05.2019 - 09.2022
- Entertained and engaged with children using games, crafts, and other activities
- Built strong relationships with families through open communication and trustworthiness
- Prepared snacks and cooked meals for children using available food items
- Performed cleaning and housework tasks to keep living space organized and sanitary
- Developed trusting relationships with parents and adhered to adult instructions regarding child supervision
Intern
MIDWEST REPRODUCTIVE SYMPOSIUM INTERNATIONAL
Chicago, IL
06.2022 - 07.2022
- Gained experience working as an event coordinator at a medical conference in Chicago
- Developed strong organizational and time management skills
- Demonstrated ability to take initiative and work independently on assigned projects
- Collaborated effectively with a team of interns to complete group projects efficiently
Education
Bachelor of Science - Communications
University of Missouri
Columbia, MO, US05.2027
High School Diploma -
Mary Institute and St. Louis Country Day School
Ladue, Missouri05.2023
Skills
- Order Management
- Food Running
- Relationship Management
- Professional Appearance
- Hospitality service expertise
- Guest Engagement
- Strong Work Ethic
- Regulatory Compliance
- Exceptional customer service
- High-volume dining
- Classroom Management
- Materials Preparation
- Student Engagement
- Early Childhood Education
- Classroom Supervision
- Safety Guidelines
References
References available upon request
Timeline
Teacher's Assistant
Washington University, St. Louis
06.2024 - 08.2024
Server
THE BOATHOUSE IN FOREST PARK
06.2023 - 08.2023
Restaurant Hostess
THE BOATHOUSE IN FOREST PARK
06.2023 - 08.2023
Intern
MIDWEST REPRODUCTIVE SYMPOSIUM INTERNATIONAL
06.2022 - 07.2022
Babysitter
FAMILIES
05.2019 - 09.2022
Bachelor of Science - Communications
University of Missouri
High School Diploma -
Mary Institute and St. Louis Country Day School
Similar Profiles
Adam WilsonAdam Wilson
Associate Director at Washington University, St. LouisAssociate Director at Washington University, St. Louis
Robert GlennRobert Glenn
Computer Assembly and Logistics Assistant at Washington University, St. LouisComputer Assembly and Logistics Assistant at Washington University, St. Louis
Leah DowellLeah Dowell
Laboratory Animal Technician II at Washington University, St. LouisLaboratory Animal Technician II at Washington University, St. Louis