Zoe Casselman

Communicated with customers, accurately using various databases to find books they were looking for and providing recommendations as to what novels they may enjoy. Answered customers' book-related questions, accurately providing guidance and information. Managed cash register transactions.

Constructed food and beverages according to customer and company standards. Accommodated customers’ individual needs, including allergens and special requests. Worked efficiently during rushes, making sure customers were taken care of.

Greeted customers entering store and responded promptly to customer needs. Effectively operated a cash register and promptly handled transactions. Addressed any and all customer concerns, effectively communicating and enhancing my customer service skills. Worked with my fellow employees to maintain short lines and a positive work environment.