Zoe Crawford
Roseburg,OR
Summary
Dynamic and dependable professional with extensive experience in customer service at Carl's Jr. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and maintaining sanitation protocols, contributing to high health inspection scores. Recognized for multitasking in fast-paced environments while fostering a positive team atmosphere.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crew Member
Carl's Jr
02.2025 - 03.2025
- Stocked shelves to organize aisles in assigned department.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Trained new team members on procedures, customer service, and sales techniques.
Crew Member
Dairy Queen Grill & Chill
10.2022 - 12.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Waitress
Chinese Restaurant
07.2020 - 08.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Proved successful working within tight deadlines and a fast-paced environment.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Cashier
Goodwill
04.2019 - 12.2019
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Crew Member
McDonald's
01.2018 - 06.2018
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
GED -
UCC
Roseburg, ORSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cleaning and sanitizing
- Line efficiency
- Workplace efficiency
- Table setting
- Landscaping and groundskeeping
- Task prioritization
- Point-of-sale transactions
- Inventory counts
- Housekeeping
- Health code compliance
- Cooking
- Telephone etiquette
- Supplies monitoring and inventory restocking
- Complex Problem-solving
- Valid Driver's license
- Safety
- Store opening and closing
- Heavy lifting
- Food preparation
- Drive-thru operations
- Verbal and written communication
- Basic math
- Safe food handling
- Flexible schedule
- Taking orders
- Attention to detail
- Cash handling
- Problem-solving
Certification
Food handlers
Timeline
Crew Member
Carl's Jr
02.2025 - 03.2025
Crew Member
Dairy Queen Grill & Chill
10.2022 - 12.2023
Waitress
Chinese Restaurant
07.2020 - 08.2020
Cashier
Goodwill
04.2019 - 12.2019
Crew Member
McDonald's
01.2018 - 06.2018
GED -
UCC