Zoe Diamond
Los Angeles,CA
Summary
Dynamic, results-driven Enterprise Account Executive with a proven track record of accelerating revenue growth and exceeding sales targets. Over 10 years of experience in enterprise sales and account management, consistently delivering exceptional customer outcomes. Skilled in identifying client needs, building strategic relationships, and closing high-value deals. Adept at navigating complex sales cycles and collaborating with cross-functional teams to ensure customer success. Excels in leveraging industry expertise and market insights to drive business expansion and deliver impactful solutions.
Overview
10
10
years of professional experience
Work History
Sr. Account Manager, Enterprise ISV
Amazon Web Services
Los Angeles, CA
01.2023 - Current
- Partners with digitally native, strategic AWS customers in the enterprise and ISV spaces in San Francisco, Silicon Valley and Los Angeles
- Responsible for growing a $60M book of business inclusive of maintaining $200M ARR in multi year committed contracts
- Develops and strengthens relationships with C-Level and VP executives to help them achieve their key business outcomes
- Leads teams comprised of solution architects, service leaders, product managers, SMEs and internal executives to develop and augment AWS solutions based on customer needs
- Spearheads strategic partnerships and alliances with executives to drive top line revenue which include launching service integrations, deploying co-sell strategies, generating co-marketing material, and coordinating speaking engagements
- Mentors and trains new hires
Account Manager, Enterprise ISV
Amazon Web Services
San Francisco, CA
12.2021 - 01.2023
- Maintained a $30M book of business comprised of Series D+, VC/PE backed SaaS organizations based in San Francisco
- Facilitated transformative business initiatives for customers including mass datacenter migrations, cost optimization strategies, and co-innovation projects related to net new products and integrations
- Grew territory 14% YoY (2021-2022)
- Led org-wide inclusion initiatives and volunteer events
- Created and scaled trainings for demand generation, inside sales, and partner teams
Account Manager, Mid Commercial
Amazon Web Services
San Francisco, CA
09.2019 - 12.2021
- Managed 50 accounts based in the SF Bay Area equating to a $20M book of business
- Ranked #1 on team for quota attainment in 2019 and 2020
- Advocated for customers by leveraging AWS specialists in addition to partner, legal, and product teams
- Worked closely with Systems Integrators and ISVs to assist customers in achieving successful outcomes
Account Executive, Growth Business (Core)
Salesforce
San Francisco, CA
09.2017 - 09.2019
- Ranked second on team for attainment at end of first full fiscal year in role and hit 100% of on target earnings (OTE) in 2018
- Grew install base revenue 60% between FY18 and FY19
- Sold and evangelized entire Salesforce product suite (10+ tools) to C-level buyers across multiple lines of business
- Engaged a robust ecosystem of consultants, product specialists, and engineers to ensure successful deployments
- Player/coach: onboarded and mentored incoming new hires while driving revenue
Enterprise Account Executive
BrowserStack
San Francisco, CA
09.2016 - 09.2017
- Part of founding sales team in USA for India-based SaaS company
- Hunted and landed net new enterprise logos including one of the most widely adopted music, podcast, and video streaming services, a Fortune 500 financial IT services company, a Fortune 100 bank, and one of the largest travel fare aggregator website and travel metasearch engines
- Met and exceeded revenue attainment/MBOs for first year in role
Strategic Account Manager
ThoughtSpot
Palo Alto, CA
05.2015 - 09.2016
- Founding member of upsell/cross-sell sales team
- Drove six figure expansions in an install base containing Fortune 500 accounts in retail, financial services, and telecom verticals
- Prospected and developed new pipeline opportunities in existing accounts
- Executed 100% of MBO/attainment for role
Channel Sales Representative
Datameer
San Francisco, CA
02.2015 - 05.2015
- Built out early stage channel program in partnership with Chief Channel Officer, CEO, CRO, and CFO
- Identified high potential VAR and SI partners to leverage for strategic customer deployments, white label opportunities, and GTM motions
- Sourced over $750k in pipeline in Q1 2015
Sales Development Representative
Datameer
San Francisco, CA
03.2014 - 02.2015
- Drove revenue and market share in a defined territory
- 100% quota attainment every quarter (sourced $4.9 million in total pipeline)
- Promoted within first nine months of employment
Education
BA, Political Science - Public Service -
University of California, Davis
01.2012
Transfer courses -
College of San Mateo
01.2010
Skills
- Contract Negotiation and Closing Techniques
- Relationship Building and Customer Management
- Market Awareness and Business Acumen
- Data Analysis and Sales Metrics Interpretation
- Collaboration
- Adaptability and Flexibility
- Problem-Solving and Critical Thinking
- Technical Product Knowledge
- Storytelling
- Empathy and Emotional Intelligence
- Sales Forecasting and Pipeline Management
- Leadership
Early Career
Advertising Account Assistant at Runyon Saltzman & Einhorn, Inc. (2013)
Advertising and Public Policy Campaign Assistant at Imprenta Communications Group (2012)
Timeline
Sr. Account Manager, Enterprise ISV
Amazon Web Services
01.2023 - Current
Account Manager, Enterprise ISV
Amazon Web Services
12.2021 - 01.2023
Account Manager, Mid Commercial
Amazon Web Services
09.2019 - 12.2021
Account Executive, Growth Business (Core)
Salesforce
09.2017 - 09.2019
Enterprise Account Executive
BrowserStack
09.2016 - 09.2017
Strategic Account Manager
ThoughtSpot
05.2015 - 09.2016
Channel Sales Representative
Datameer
02.2015 - 05.2015
Sales Development Representative
Datameer
03.2014 - 02.2015
BA, Political Science - Public Service -
University of California, Davis
Transfer courses -
College of San Mateo
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