Zoe Dillon
New Orleans
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. This is a more proficient and accurate way to ensure that all customers feel attended to and heard.
Overview
2
2
years of professional experience
Work History
Customer Service Rep
UHaul
05.2023 - 08.2023
- Aid customers with renting moving tools, tow trucks, and taking care of returned supplies.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Food Prep
Subway
01.2023 - 05.2023
- Prepared food for paying consumers.
- Streamlined food prep processes, increasing overall kitchen productivity.
- Implemented process improvements that reduced food prep time without sacrificing quality.
Cashier
Walmart
07.2022 - 08.2022
- I have provided services for consumers purchasing items.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Cashier
Wendy's
05.2022 - 07.2022
- Assisted customers with placing orders; customer service.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier/Cook
Raising Canes
08.2021 - 03.2022
- Assisted in food preparation and customer service.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Wendy's
05.2021 - 08.2021
- Assisted customers with placing orders; customer service.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High school or equivalent -
Saint Katharine Drexel Preparatory
New Orleans, Louisiana05.2021
Skills
- Latin
- Problem-solving abilities
- Critical Thinking
- Data Entry
- Customer Relations
- Call center experience
- Conflict Resolution
Timeline
Customer Service Rep
UHaul
05.2023 - 08.2023
Food Prep
Subway
01.2023 - 05.2023
Cashier
Walmart
07.2022 - 08.2022
Cashier
Wendy's
05.2022 - 07.2022
Cashier/Cook
Raising Canes
08.2021 - 03.2022
Cashier
Wendy's
05.2021 - 08.2021
High school or equivalent -
Saint Katharine Drexel Preparatory
Similar Profiles
Seth BagwellSeth Bagwell
Mechanical Express Specialist at UhaulMechanical Express Specialist at Uhaul
Daniel OnishenkoDaniel Onishenko
GENERAL MANAGER at UHAULGENERAL MANAGER at UHAUL
Abimael MorgaAbimael Morga
Van Body Specialist at UHaulVan Body Specialist at UHaul
Darrienn WenzkeDarrienn Wenzke
Production Supervisor at UhaulProduction Supervisor at Uhaul
London FeltonLondon Felton
Construction Worker at Concrete Placement LLCConstruction Worker at Concrete Placement LLC