Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zoe Dixon

Hamlet ,NC

Summary

Dynamic Electronic Health Records Specialist with a proven track record at Mabry's Drug and Home Care, adept at enhancing records management systems and ensuring compliance. Recognized for improving customer service response times and safeguarding sensitive information. Strong attention to detail and effective communication skills drive successful collaboration and process improvements.

Personable and detail-focused, with strong organizational skills and proactive approach. Possesses foundational knowledge in records management principles and demonstrates proficiency in data entry and document handling. Capable of ensuring accurate and efficient records processing to support organizational needs.

Developed strong organizational and analytical skills in structured environment, utilizing these abilities to manage and streamline data processes. Demonstrates effective communication and problem-solving skills, adaptable to various operational needs. Looking to transition into new field where these transferrable skills can contribute to organizational success.

Offering strong people skills, empathy, and passion for helping others, eager to learn and grow in supportive environment. Brings understanding of personal care and development, quickly adapting to new situations and responsibilities. Ready to use and develop communication and problem-solving abilities in Dental Assistant role. Records management professional with proven expertise in maintaining, organizing, and securing sensitive data. Strong ability to collaborate with teams to meet organizational goals, adaptable to evolving requirements, and consistently reliable. Skilled in records retention, data entry, compliance, and confidentiality standards. Known for integrity, efficiency, and results-driven approach.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Electronic Health Records Specialist

Mabrys Drug and Home Care
10.2021 - Current
  • Managed both physical and electronic files effectively, ensuring seamless integration between formats for ease of access across departments.
  • Safeguarded sensitive information from unauthorized access using encryption technologies and strict adherence to confidentiality policies.
  • Proactively identified opportunities for process improvement within the organization''s record-keeping practices, sharing recommendations with leadership teams for consideration.
  • Supported legal teams during litigation cases by ensuring timely access to relevant documents and evidence materials.
  • Maintained and updated records through dedicated digital database.
  • Scanned paper records to transfer to digital filing systems.
  • Improved customer service response times by efficiently locating and providing requested documentation when needed.
  • Created and implemented standard operating procedures for records handling.
  • Ensured accurate recordkeeping by regularly auditing and updating database information.
  • Created and maintained electronic filing system for quick and easy retrieval of records.
  • Input data into computer programs and filing systems.
  • Utilized document imaging software to index, store and retrieve records.
  • Followed established policies and procedures to maintain compliance with regulations.
  • Sorted all paperwork and documents alphabetically and according to dates and significance.
  • Updated records with new information.
  • Followed confidentially regulations to maintain privacy.
  • Consistently met or exceeded departmental performance metrics related to speed, accuracy, consistency, and completeness in all aspects of the records management function.

Education

Certificate In Dental Assisting I -

Sandhills Dental Career Center
Southern Pines, NC
03.2025

High School Diploma -

Richmond Early College
Hamlet, NC
05.2023

Associate Of Arts -

Richmond Community College
Hamlet, NC
05.2023

Skills

  • Document scanning
  • Records management
  • Content production
  • Social media marketing
  • Social media management
  • Social media posting
  • Promotional video
  • Clear communication
  • Team collaboration
  • Data entry
  • Adaptability and flexibility
  • Attention to detail
  • Grammar comprehension
  • Active listening
  • Professionalism
  • Team building and leadership
  • Sorting and categorizing
  • Recordkeeping
  • Basic life support
  • Compassionate care
  • Multitasking Abilities
  • Fast Learner
  • Excellent people skills
  • Records management systems

Certification

  • Certified Dental Assistant I
  • BLS CPR Certified
  • Certification in Dental Radiology
  • OSHA, Sterilization & Emergency Training

Timeline

Electronic Health Records Specialist

Mabrys Drug and Home Care
10.2021 - Current

Certificate In Dental Assisting I -

Sandhills Dental Career Center

High School Diploma -

Richmond Early College

Associate Of Arts -

Richmond Community College
Zoe Dixon