Overview
Work History
Education
Skills
Accomplishments
Websites
Timeline
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Zoe-Eléna Rosenbloom

New York,NY

Overview

7
7
years of professional experience

Work History

Teacher, Mental Health Team, Interim Director of Communications

Buxton School
Williamstown, MA
09.2023 - Current
  • Appointed Interim Director of Communications, ensuring clarity and mission-driven messaging during leadership transition.
  • Achieved 67% increase in engagement within 30 days by refining content strategy and outreach efforts.
  • Conducted market research to understand audience needs and preferences, tailoring messages for maximum impact.
  • Collaborated with cross-functional teams to enhance Educational Advocacy support for students in IEP/504 processes.
  • Facilitated interactive workshops on behavioral supports to improve mental health resources and communication.
  • Led risk assessments and crisis interventions to address students' social-emotional needs and enhance safety.
  • Developed curricula tailored for diverse student demographics to meet individualized educational requirements.
  • Implemented positive reinforcement and motivational interviewing techniques, enhancing student focus and behavior.

Lead Project Coordinator & Operations Lead | Clinical Case Manager

NewYork-Presbyterian Hospital
New York, NY
09.2018 - 08.2023
  • Analyzed quantitative and qualitative data to identify improvement areas, increasing patient engagement from 57% to 90%.
  • Co-developed and led first telemedicine Intensive Outpatient Program within department, overseeing operations, training, and policy distribution.
  • Managed crisis stabilization outpatient clinic during COVID-19, coordinating over 80 clinical providers across multiple sites.
  • Established operational systems and interdisciplinary workflows, resulting in a 67% increase in patient access to care.
  • Formed collaborations with over 150 community organizations to enhance program accessibility and patient retention.
  • Trained more than 100 trainees, developing scalable onboarding processes for long-term team cohesion.
  • Facilitated communication of strategic objectives among operational teams and leadership to address patient needs effectively.
  • Conducted evidence-based workshops for parents of children ages six to 12, tracking progress and enhancing parenting skills.
  • Tracked project deliverables, milestones and tasks assigned to team members.

Education

Bachelor of Arts - Psychology

City College of New York
06.2018

Skills

  • Advanced MS Excel
  • Microsoft Office applications
  • Google Workspace tools
  • Curriculum design expertise
  • Data analytics skills
  • Content management and strategy
  • Collaborative interdisciplinary work
  • Epic and Allscripts EMR systems
  • SEO and social media marketing tools
  • WordPress platform proficiency
  • Asana, MailChimp, Blackbaud, Wordpress
  • Data Visualization and Reporting
  • Designing Workshops and Curricula
  • Development of Community Partnerships
  • HIPAA compliance
  • Crisis Management

Accomplishments

Margaret Morgan Lawrence Award, 2021, NY State Psychiatric Institute & NYPH/Columbia University Irving Medical Center. Awarded for exceptional dedication to community outreach and initiative.

Trustee, Buxton School, Williamstown, MA. Partner with board members and school leadership to drive strategic initiatives and support the school's growth and development.

Timeline

Teacher, Mental Health Team, Interim Director of Communications

Buxton School
09.2023 - Current

Lead Project Coordinator & Operations Lead | Clinical Case Manager

NewYork-Presbyterian Hospital
09.2018 - 08.2023

Bachelor of Arts - Psychology

City College of New York

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Zoe-Eléna Rosenbloom