Zoe Esquivel
San Diego,CA
Summary
Dynamic and results-driven Business Administration student with a strong foundation in sales, customer service, and leadership. Proven track record of delivering exceptional service, driving customer satisfaction, and enhancing sales performance. Skilled in building relationships, identifying customer needs, and leading teams to exceed targets. Seeking to leverage my communication skills, problem-solving abilities, and passion for sales in a customer-focused sales role.
Overview
4
4
years of professional experience
Work History
Server
Eureka Restaurant Group
04.2022 - Current
- Recognized by management for consistently meeting sales goals and contributing to a positive restaurant atmosphere.
- Applied upselling techniques to suggest menu items, boosting overall sales and achieving a 3% increase in tips.
- Trained and mentored five new employees in customer service and sales strategies, leading to improved team performance and customer retention.
Gymnastics Coach
San Diego Gymnastics
05.2021 - 04.2022
- Implemented goal-setting framework for athletes, resulting in higher motivation and achievement rates.
- Fostered strong relationships with clients and parents, consistently meeting their needs and enhancing their overall experience.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
Team Member
Blaze Pizza
09.2020 - 05.2021
- Assisted in driving sales through proactive customer engagement and upselling techniques.
- Contributed to achieving daily sales targets by promoting seasonal and special menu items.
Education
Bachelor of Science - Business Administration
San Diego State University
San Diego, CA05.2025
Skills
- Demonstrates resilience and persistence in high-paced, customer-focused roles
- Strong communication
- Sales Techniques
- Time Management
- Data Analysis
- Exceptional customer service
Timeline
Server
Eureka Restaurant Group
04.2022 - Current
Gymnastics Coach
San Diego Gymnastics
05.2021 - 04.2022
Team Member
Blaze Pizza
09.2020 - 05.2021
Bachelor of Science - Business Administration
San Diego State University
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