Zoe Evans
Mount Washington,KY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Receptionist Administrator
Fillies Fire Transport, LLC
Louisville, KY
02.2022 - Current
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Welcomed visitors and customers by greeting and answering or directing inquiries.
- Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
- Maintained reception area cleanliness and tidiness.
- Responded promptly to emails from customers and other departments within the organization.
- Greeted visitors and customers warmly, offering refreshments as appropriate.
- Assisted with administrative tasks such as data entry into company databases.
- Managed the distribution of incoming mail, faxes, and packages.
Hostess
Aspen Creek Grill
Louisville, KY
06.2020 - Current
- Greeted guests warmly upon arrival, seating them promptly.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Built positive relationships with other front-of-house and kitchen staff.
- Provided excellent customer service by addressing customer needs promptly.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Education
High School Diploma -
Bullitt East High School
Mount Washington, KY05-2023
Skills
- Appointment Scheduling
- File Organization
- Visitor assistance
- Supply Management
- Mail Routing
- Guest Relations
- Calendar Management
Timeline
Receptionist Administrator
Fillies Fire Transport, LLC
02.2022 - Current
Hostess
Aspen Creek Grill
06.2020 - Current
High School Diploma -
Bullitt East High School
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