Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Receptionist Administrator
Fillies Fire Transport, LLC
Louisville, KY
02.2022 - Current
Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
Welcomed visitors and customers by greeting and answering or directing inquiries.
Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
Maintained reception area cleanliness and tidiness.
Responded promptly to emails from customers and other departments within the organization.
Greeted visitors and customers warmly, offering refreshments as appropriate.
Assisted with administrative tasks such as data entry into company databases.
Managed the distribution of incoming mail, faxes, and packages.
Hostess
Aspen Creek Grill
Louisville, KY
06.2020 - Current
Greeted guests warmly upon arrival, seating them promptly.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Managed the waiting list, ensuring that all parties were seated in a timely manner.
Built positive relationships with other front-of-house and kitchen staff.
Provided excellent customer service by addressing customer needs promptly.
Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.