Zoe Fanning
Anchorage,AK
Summary
Experienced with creating warm and welcoming environments for guests. Utilizes excellent communication and organizational skills to ensure smooth operations. Track record of providing personalized service and promptly addressing guest needs.
Overview
2025
2025
years of professional experience
Work History
Hostess
Little Italy - Italian Restaurant
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Drive Through Worker/ Food Prep
Smokehouse BBQ
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Sales Associate
Sunsation Tanning
09.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
High School Diploma -
Dimond Highschool
Anchorage, AK05-2024
Skills
- Cleaning and sanitation
- Customer service expertise
- Interactive communication skills
- Greeting guests
- Seating arrangements
- Table assignment
- Multi-tasking strength
- Problem-solving skills
- Excellent people skills
- Sales expertise
- Exceptional customer service
- Cleaning techniques
- Point of sale operation
Languages
Greek
Professional Working
Timeline
Sales Associate
Sunsation Tanning
09.2024 - Current
Hostess
Little Italy - Italian Restaurant
Drive Through Worker/ Food Prep
Smokehouse BBQ
High School Diploma -
Dimond Highschool
Similar Profiles
Danielle DenoncourtDanielle Denoncourt
Server at Little Italy-italian Restaurant & PizzeriaServer at Little Italy-italian Restaurant & Pizzeria
antonio mariglianoantonio marigliano
Restaurant Owner at Little Italy - Italian Restaurant (#1) OwnerRestaurant Owner at Little Italy - Italian Restaurant (#1) Owner
Mahmoud AlsayedMahmoud Alsayed
Mangar at Italian restaurantMangar at Italian restaurant