Dedicated to maintaining a full-time position that offers professional challenges utilizing interpersonal skills, comprehensive patient care and problem-solving skills to improve patient care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
IMC Registered Nurse
Sentara Leigh Hospital
08.2023 - Current
Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
Utilized evidence-based practice to guide clinical decision-making and ensure optimal patient outcomes.
Preformed ongoing monitoring and evaluation of behaviors and conditions, and communicated findings with interdisciplinary team.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Maintained detailed documentation of all nursing activities using electronic health records systems.
Mentored new nursing staff members, fostering a supportive learning environment that promoted professional growth.
Managed complex cases involving multiple comorbidities by effectively prioritizing tasks and collaborating with healthcare team members.
Developed strong rapport with patients and families, facilitating open communication and trust during challenging medical situations.
Prevented potential complications by carefully administering medications according to established protocols.
Food Delivery Driver
DoorDash
08.2022 - Current
Maintaining positive relationships with customers and restaurant staff to confirm orders and coordinate delivery times.
Providing excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Immediately addressing issues and resolving customer complaints by using excellent listening and problem-solving skills to establish trust and reliability.
Driving continuously during shifts, consistently meeting promised delivery times, and achieving high customer satisfaction ratings.
Front Office Administrator
Transitions Empowerment Associates
06.2021 - 10.2022
Processed financial payments, ensured accurate recordkeeping, and applied critical thinking and analytical skills in overseeing day-to-day operational activities.
Scheduled appointments, coordinated emergency services, and maintained calendars to prepare for meetings and appointments.
Oversaw maintenance of office facilities and equipment by collaborating with contractors and evaluating efficacy of repairs.
Maintained positive customer relations, through phone, email, or in-person by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers in order to identify and communicate customer needs to appropriate provider for continuity of care.
Set priorities and problem-solved workflow issues, supervised and guided new employees, and responded quickly to questions to improve understanding of job responsibilities and maintain rapport with customers and employees.
Special Needs Nanny
Private Family Home
07.2020 - 01.2022
Developed games and activities using arts and crafts to support learning and verbal skills while verifying and monitoring activity safety.
Engaged children in recreational and leisure activities that promote physical, emotional and social well-being.
Taught children basic life skills, manners, personal hygiene and proper nutrition/hydration to increase independence.
Helped children complete homework assignments and school projects and promoted language development skills through reading.
Communicated with children, parents, and teachers to develop and implement discipline programs to promote positive behavior.
Engaged with children on individual basis to build positive relationships.
Provided emotional support to enhance coping skills and encouraged children to be understanding and patient with others.
Collaborated with parents and teachers to evaluate client progress toward established annual and quarterly goals.
Lead Preschool Teacher
Mom's Tot Spot
05.2018 - 06.2019
Communicated with parents to build and maintain positive support networks and to evaluate individual students' academic, social, and emotional progress.
Addressed and created plans for behavioral and learning issues with parents and daycare management.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Developed weekly lesson plans and activities to maintain an organized, fun indoor and outdoor classroom by utilizing books, songs and games to engage students and help them feel safe.
Gave one-on-one attention to children to identify individuals in need of additional support while maintaining overall focus on entire group.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
Restaurant Waitress
TGI Fridays
07.2014 - 08.2016
Maintained detailed knowledge of menu items and suggested appropriate options for food allergy concerns.
Utilized communication practices with kitchen staff to deliver customer meals promptly with focused attention to customer requests.
Remained calm during communications with angry guests, resolving customer complaints quickly and professionally to maintain positive reputation.
Cultivated warm relationships with regular customers and provided memorable experiences to guests in order to foster repeat business.
Performed sanitation tasks and followed health and safety protocols crucial for maintaining safe and sanitary environments.
Education
Associate of Science - Nursing
Virginia Peninsula Community College
05.2023
No Degree - Prenursing Studies
Hampton University
Hampton, VA
05.2018
No Degree -
Penncrest High School
Media, PA
06.2016
Skills
Excellent Communication
Clinical judgment
Advanced cardiac life support
Problem-Solving and Conflict Management
Effective Client Goal Planning
Dedicated Team Player
Nurturing Environment
Ensuring Safety
Observational Skills
Certification
Basic Life Support, AHA - 12/22-12/24
Advanced Cardiac Life Support Certification (ACLS)
Vizient/AACN Nurse Residency Program (Graduation December 2024)
Accomplishments
Recipient of Hospital Excellence Award- Team member less than 1 year who demonstrates a commitment to excellence, compassionate care to patients, devotion to enhancing the quality of their team, and a dedication to growing their professional practice.
Timeline
IMC Registered Nurse
Sentara Leigh Hospital
08.2023 - Current
Food Delivery Driver
DoorDash
08.2022 - Current
Front Office Administrator
Transitions Empowerment Associates
06.2021 - 10.2022
Special Needs Nanny
Private Family Home
07.2020 - 01.2022
Lead Preschool Teacher
Mom's Tot Spot
05.2018 - 06.2019
Restaurant Waitress
TGI Fridays
07.2014 - 08.2016
No Degree - Prenursing Studies
Hampton University
No Degree -
Penncrest High School
Basic Life Support, AHA - 12/22-12/24
Advanced Cardiac Life Support Certification (ACLS)
Vizient/AACN Nurse Residency Program (Graduation December 2024)
Associate of Science - Nursing
Virginia Peninsula Community College
Similar Profiles
Michael RechMichael Rech
Surgical Assistant at Sentara Leigh HospitalSurgical Assistant at Sentara Leigh Hospital