Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zoe Gilliard

Orlando,Florida

Summary

Recent UF graduate with a Medical Anthropology Certificate, academic honors, and experience in senior care and institutional customer service. Seeking an administrative or HR role in healthcare, senior living, or mission-driven organizations.

Overview

4
4
years of professional experience

Work History

Server

Stonehouse Neighborhood Grill
Newberry, FL
05.2025 - 07.2026
  • Trained new servers on service techniques and procedures, enhancing team efficiency and service quality.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately, ensuring compliance with company procedures for cash payments.

Server

The Village at Gainesville
Gainesville, FL
05.2025 - 03.2026
  • Delivered exceptional service to residents and guests in dining areas.
  • Assisted residents with menu selections and dietary needs.
  • Trained new servers on proper service techniques and procedures.

Customer Service Representative

University of Florida Housing Office
Gainesville, FL
11.2024 - 05.2025
  • Guided students through housing inquiries and application processes to ensure successful placements.
  • Handled inquiries via emails and phone calls from student residents and prospective students, providing timely and accurate information.
  • Explained policies and procedures to residents clearly, enhancing their understanding and compliance.

Camp Counselor

YMCA Of Central Florida
Orlando, FL
05.2022 - 10.2024
  • Supervised daily camper activities, fostering a safe and engaging environment.
  • Led arts and crafts, sports, games, and field trips, promoting creativity, teamwork, and safety.
  • Facilitated training for new counselors on policies and best practices, enhancing team readiness.

Education

Bachelor of Arts - Medical Anthropology

University of Florida
Gainesville, FL
05-2026

Medical Anthropology Certificate -

University Of Florida
Gainesville, FL
05-2026

Skills

  • HIPAA Certification - June 2026
  • Electronic records familiarity
  • New employee training
  • Policy communication
  • Customer service
  • Cultural competency

Timeline

Server

Stonehouse Neighborhood Grill
05.2025 - 07.2026

Server

The Village at Gainesville
05.2025 - 03.2026

Customer Service Representative

University of Florida Housing Office
11.2024 - 05.2025

Camp Counselor

YMCA Of Central Florida
05.2022 - 10.2024

Bachelor of Arts - Medical Anthropology

University of Florida

Medical Anthropology Certificate -

University Of Florida
Zoe Gilliard