Zoe Goughan

Demonstrated strong multitasking skills by managing multiple tables and customers simultaneously without compromising service quality. Served food and beverages promptly with focused attention to customer needs. Worked with POS system to place orders and manage bills. Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Organized and ran marketing tables at conferences and community events. Engaged with customers to build business relationship. Development and execution of marketing strategies to increase brand visibility. Optimized workflow management through effective prioritization of tasks, delegation of responsibilities, and follow-up on progress.

Served in kitchen with food preparation as well as resolved problems and upheld customer service. Enhanced customer satisfaction by promptly attending to their needs and providing personalized service. Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport. Cultivated warm relationships with regular customers.