Zoe Hilleary
Van Wert,OH
Summary
Results-driven dental assistant with expertise in dental impressions and HIPAA compliance, honed at Aspen Dental. Proven ability to enhance patient satisfaction through effective team collaboration and streamlined appointment scheduling. Committed to maintaining a sterile environment and ensuring accurate medical records management, contributing to improved operational efficiency and patient care.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level dental assistant position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Dental Assistant
Aspen Dental
Lima, OH
04.2026 - Current
- Assisted in chairside procedures, ensuring patient comfort and efficient workflow.
- Sterilized and maintained dental instruments, adhering to safety protocols.
- Managed patient records using dental software, ensuring accuracy and confidentiality.
- Collaborated with dental team to streamline appointment scheduling and patient flow.
- Monitored inventory levels of dental supplies, facilitating timely reordering processes.
- Conducted preliminary assessments, recording vital signs to assist in diagnosis preparation.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Streamlined appointment scheduling, reducing wait times and enhancing patient satisfaction.
Associate
Walmart
Van Wert, OH
04.2023 - 03.2026
- Streamlined inventory management processes to enhance stock accuracy and reduce discrepancies.
- Collaborated with cross-functional teams to implement customer service improvements, increasing satisfaction ratings.
- Trained new associates on operational procedures and best practices for efficient workflow execution.
- Analyzed sales data to identify trends, supporting strategic decision-making for product placement and promotions.
- Developed training materials to improve onboarding efficiency for new team members and enhance retention rates.
- Ensured compliance with safety protocols, reducing workplace incidents and promoting a safe work environment.
- Managed project timelines effectively, coordinating efforts between departments to achieve operational goals swiftly.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
- Enhanced brand visibility, orchestrating participation in industry events and conferences.
- Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
- Improved project delivery times with implementation of streamlined communication strategy.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
Cashier
Willshire Drive Inn
Willshire, OH
03.2022 - 11.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted in training new cashiers on operational procedures and policies.
- Ensured cleanliness and organization of checkout areas for optimal customer experience.
- Collaborated with team members to streamline checkout processes and reduce wait times.
- Monitored inventory levels, reporting discrepancies to management for timely restocking.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Lincolnview Local Schools
Van Wert, OH05.2024
Dental Hygiene
Rhodes State College
Lima, OHSkills
Dental impressions
Dental radiography
Equipment sterilization
Treatment room setup
Professionalism and etiquette
Team collaboration
Impression taking skills
Medical records management
HIPAA compliance
Timeline
Dental Assistant
Aspen Dental
04.2026 - Current
Associate
Walmart
04.2023 - 03.2026
Cashier
Willshire Drive Inn
03.2022 - 11.2022
High School Diploma -
Lincolnview Local Schools
Dental Hygiene
Rhodes State College