Zoe Hurtado
Summary
Seasoned Emergency Management Professional focused on planning for and supporting emergency response. Knowledgeable about working with citizens, committees and other agencies to effectively manage traumatic incidents, crisis situations, disaster response and special event planning. Motivated to take on new tasks and projects with multi-tasking capabilities.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Emergency Preparedness and Response
Douglas County Health Department
06.2022 - Current
- ESF 8, Public Health, representative in the Emergency Operations Center
- Planning Section Chief and Situation Unit Leader on the Incident Management Team
- Built and strengthened relationships to manage effective planning and implementation of emergency response strategies.
- Maintained current understanding of local, state and federal guidelines for public health emergency response.
- Facilitated emergency management training for staff and conducted emergency drills.
- Utilized comprehensive risk analysis to identify, assess and manage emergency management risks.
Training and Support Coordinator
Rhodium/Omnigo
01.2018 - 07.2021
- Incident management and planning software for responders in the private and public sectors
- Establish, train and support new accounts and the client team on software and ICS.
- Create and maintain all curriculum
- Entered data, generated reports, and produced tracking documents.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Special Agent, Dignitary Protection and Emergency Management
South Carolina Law Enforcement Division
07.2011 - 01.2018
- Manage state ESF-13 Operations in the EOC during activations
- Create, maintain, and exercise all Fixed Nuclear facilities, Hurricane, Flooding and Dam Emergency Response Plans
- Assist with the Weapons of Mass Destruction and Bomb units during special events
- Assist local agencies with event planning and operations
- Incident Command System (ICS) instructor
- Coordinated with other agencies during multi-jurisdictional investigations.
Master Deputy
Richland County Sheriff's Department
06.2004 - 06.2011
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Responded to emergency calls to provide assistance to citizens in need.
- Served as part of the Special Response Team Support providing command post, planning and operational assistance
- Instructor (local and nationally), D.A.R.E. and G.R.E.A.T programs
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
Education
Masters in Forensic Psychology -
Capella University
Minneapolis, MN06.2024
Bachelor of Science in Criminology -
University of South Carolina
Columbia, SC08.2010
Skills
- Emergency Management
- Incident Command System, Instructor
- HSEEP
- EOC Operations
- Emergency Plan Development
- Curriculum Development
- Recovery Planning
- Evacuation Planning
- Severe Weather Preparedness
- Damage Assessment
- Emergency Operations Planning
Certification
- Advanced Leadership Training Program, RIEHL
- IS 005 An Introduction to Hazardous Material
- IS 015 Special Events Contingency Planning for Public Safety Agencies
- IS 100 Introduction to the Incident Command System
- IS 200 ICS for Single Resources and Initial Action Incidents
- IS 208 State Disaster Management
- IS 230 Principles of Emergency Management
- IS 235 Emergency Planning
- IS 240 Leadership and Influence
- IS 241 Decision Making & Problem Solving
- IS 244 Developing and Managing Volunteers
- IS 362 Multi-Hazard Emergency Planning for School
- IS 700 National Incident Management System (NIMS)
- IS 703 NIMS Resources
- IS 800 National Response Framework
- IS 801 Emergency Support Function ESF#1 Transportation
- IS 802 Emergency Support Function ESF#2 Communications
- IS 860 Introduction to the National Infrastructure Protection Plan (NIPP)
- Planning Section Chief
- Homeland Security Exercise and Evaluation Program
- ICS Instructor
Timeline
Emergency Preparedness and Response
Douglas County Health Department
06.2022 - Current
Training and Support Coordinator
Rhodium/Omnigo
01.2018 - 07.2021
Special Agent, Dignitary Protection and Emergency Management
South Carolina Law Enforcement Division
07.2011 - 01.2018
Master Deputy
Richland County Sheriff's Department
06.2004 - 06.2011
Masters in Forensic Psychology -
Capella University
Bachelor of Science in Criminology -
University of South Carolina
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