Zoe Innocenti
Yorktown,TX
Summary
Proven Baker/Coffee Barista at Topsy Turvy Tearoom, excelling in customer service and cake baking and decorating, enhanced bakery sales through creative seasonal recipes. A team player and adaptive innovator, I significantly improved production efficiency and customer satisfaction by implementing effective food safety practices and showcasing exceptional organizational skills.
Overview
1
1
year of professional experience
Work History
Baker/Coffee Barista
Topsy Turvy Tearoom
10.2022 - 10.2023
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Operated cash registers and processed payments accurately.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency cakes, cupcakes, cookies, and coffee cakes.
- Decorated cakes, cupcakes, cookies, and coffee cakes.
- Created appealing displays to showcase products in bakery and developed creative seasonal recipes, attracting new customers and increasing bakery sales.
- Facilitated communication among team members to ensure smooth operations during peak hours.
- Followed food safety standards when handling ingredients.
- Cleaned and maintained kitchen equipment and oven.
- Replenished and rotated food items, following correct food cooling and storage procedures.
Education
High School Diploma -
Ratcliffe Christian Academy
Yorktown, TX05.2024
Skills
- Team Player
- Customer Service
- Active listener
- Food safety and sanitation
- Adaptive and creative
- Management
- Cake Decorating
- Traditional baked goods
References
Melissa Buus (past employer at Topsy Turvy Tearoom)
(832)384-3366
Laurey Garcia (Youth Group Leader at St. Paul Lutheran Church)
(361)319-3130
Timeline
Baker/Coffee Barista
Topsy Turvy Tearoom
10.2022 - 10.2023
High School Diploma -
Ratcliffe Christian Academy
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