Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zoe Jenkins

Austin,TX

Summary

Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.

Overview

12
12
years of professional experience

Work History

Production Associate,

Tesla
11.2022 - Current
  • Demonstrated flexibility by working additional hours or shifts as needed to meet increased demand or tight deadlines.
  • Participated actively in team meetings, sharing insights from daily operations that informed decision-making at higher levels within the organization.

Ramp Agent

ClearedDirect
01.2021 - 10.2022
  • Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
  • Collaborated closely with ground crew members to swiftly resolve any logistical challenges that arose during daily operations.
  • Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
  • Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.

Driver

Papa John's Pizza
03.2018 - 10.2019
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Supported training initiatives for new drivers by offering guidance on best practices for safety procedures.
  • Trained New Drivers

Usher

Lost Pines 8
01.2012 - 01.2015
  • Handled emergency situations calmly, following established protocols to ensure patron safety.
  • Participated actively in pre-show briefings so as always be informed about necessary details relevant to an upcoming show.
  • Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
  • Coordinated group seating arrangements efficiently, accommodating large parties without disrupting overall event flow.

Party Host

Lost Pines 8
01.2012 - 01.2015
  • Promoted a safe environment by enforcing rules and regulations consistently during events.
  • Streamlined party setup and breakdown processes, resulting in increased efficiency and reduced stress for staff.
  • Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
  • Established rapport with guests of all ages through engaging interactions and genuine interest in their enjoyment of the event.
  • Collaborated with other team members to create visually appealing decorations and setups, contributing to the overall success of events.
  • Directed guests to correct areas for eating, dancing, and other services.
  • Decorated and set tables in accordance with party themes and age groups.

Food Runner

Lost Pines 8
01.2012 - 01.2015
  • Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
  • Demonstrated adaptability in handling diverse menu offerings and accommodating special dietary requests when necessary.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Contributed to increased sales by upselling appetizers, desserts, or beverages when delivering food items to tables.
  • Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Organized and replenished supplies at food stations to optimize team performance.

Education

High School Diploma - All

Windham School District
Henederson,TX
09.2015

Skills

  • Seating assistance
  • Flexibility
  • Emergency Procedures
  • Assertiveness
  • Safe Food Handling
  • Kitchen Support
  • Order Verification
  • Table Bussing
  • Customer Service
  • Cleaning and sanitizing
  • Server Support
  • Beverage Preparation

Timeline

Production Associate,

Tesla
11.2022 - Current

Ramp Agent

ClearedDirect
01.2021 - 10.2022

Driver

Papa John's Pizza
03.2018 - 10.2019

Usher

Lost Pines 8
01.2012 - 01.2015

Party Host

Lost Pines 8
01.2012 - 01.2015

Food Runner

Lost Pines 8
01.2012 - 01.2015

High School Diploma - All

Windham School District

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Zoe Jenkins