Summary
Overview
Work History
Education
Skills
Timeline
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Zoe Jones

Newberry,MI

Summary

Dependable and highly skilled Senior Brand Ambassador with 3 years of expertise in driving sales through customer engagement,

managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals. Seeking to maintain a full-time position that offers professional challenges utilizing prior experience, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Senior Brand Ambassador

American Eagle Outfitters
08.2023 - Current
  • Increased conversion through personalized engagement and product recommendations.
  • Boosted sales revenue by sharing current promotions and by building strong relationships with each customer.
  • Ensured efficient and accurate cash flow through point of sales system transactions.
  • Display brand knowledge through customer recommendations and insight of 100+ products.
  • Maintained a clean, organized inventory by ensuring each product is in their designated place.
  • Resolved customer questions and concerns while upholding company standards.
  • Developed a positive work culture through communication and maintaining a friendly demeanor.
  • Demonstrated punctuality through fulfilling scheduled hours on time.

Sales Associate

TJX
11.2021 - 05.2023
  • Collaborated with other sales associates to ensure an organized and stocked store.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Babysitter

Samantha McCreedy
07.2019 - 05.2023
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Enhanced children's social skills by organizing age appropriate activities and encouraging teamwork.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Developed lasting bonds with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Promoted healthy habits by preparing nutritious meals and snacks for children.
  • Assisted in developing self-confidence with age-appropriate responsibilities and chores.

Education

High School Diploma -

Desert Ridge High School
Mesa, AZ
05.2023

Skills

    • Employee Development
    • Strong Leadership
    • Flexible Schedule
    • Team Collaboration
    • Time Management
      • Brand Knowledge
      • Customer Engagement
      • Merchandise Sales
      • Product Recommendations
      • Problem-Solving

Timeline

Senior Brand Ambassador

American Eagle Outfitters
08.2023 - Current

Sales Associate

TJX
11.2021 - 05.2023

Babysitter

Samantha McCreedy
07.2019 - 05.2023

High School Diploma -

Desert Ridge High School

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