Zoe Kaye
Westport,CT
Summary
Versatile professional skilled in customer engagement and behavior intervention implementation. Strong background in data documentation and training staff on best practices, fostering a collaborative team environment. Calm under pressure, consistently prioritizing client needs and satisfaction in fast-paced settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Ascend Autism
Westport, CT
11.2025 - 06.2026
- Implemented behavior intervention plans for clients with autism spectrum disorders.
- Utilized Applied Behavioral Analysis principles in daily instruction activities.
- Delivered verbal prompts and physical guidance to enhance client engagement during sessions.
- Collected and documented data on client progress and behavior changes.
- Collaborated with families to align client goals and communication strategies, fostering holistic support.
- Trained new staff on behavioral techniques and protocols to ensure consistency in client care.
Host/Sales Associate
Colony Grill
Norwalk, CT
10.2025 - 03.2026
- Greeted and seated guests in a friendly and efficient manner.
- Utilized reservation software to manage waitlists, enhancing guest flow.
- Collaborated with kitchen staff to coordinate timely meal preparation and service.
- Handled incoming calls during busy shifts to maintain effective communication.
Waitress/Host
Belfords
08.2024 - 06.2025
- Executed timely table check-ins to ensure customer satisfaction and address food and beverage needs.
- Handled difficult customers and busy shifts calmly to uphold service standards.
- Maintained clean and stocked server areas to support efficient table service.
- Used cash registers and credit card machines to cash out customers.
Sales Associate
Aerie By American Eagle
08.2024 - 03.2025
- Addressed customer challenges by recommending appropriate products and services.
- Assisted customers in locating products and verified availability at other sites.
- Provided answers to customer inquiries regarding sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate
Westport Nutrition
04.2023 - 08.2023
- Built rapport with clients by providing quality customer service and problem solving
- Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
- Streamlined inventory management process to ensure timely stock availability
- Updated price book to enhance stock visibility and product knowledge
Waitress
Parker Mansion
06.2022 - 02.2023
- Presented menus to patrons promptly after seating and provided detailed answers and recommendations for menu items.
- Processed orders and coordinated with kitchen staff for timely preparation.
- Maintained clean and stocked server areas to support smooth service during busy periods.
- Bussed tables during busy periods to assist staff and quickly turnover tables.
Crew Coach
Connecticut Boat Club
08.2022 - 01.2023
- Instructed athletes on proper equipment use, prioritizing safety and optimizing performance.
- Cultivated supportive relationships with clients, enhancing their commitment to training and personal growth.
- Guided clients in setting and achieving personal athletic goals, fostering accountability and motivation.
Education
Associate of Science - Nursing
Housatonic Community College
Bridgeport, CT05-2028
High School Diploma -
Staples High School
Westport, CT05-2022
Skills
- Applied behavior analysis
- Behavioral assessment
- Behavioral Interventions
- Data documentation
- Client communication
- Customer service
- Staff training
- Teamwork
- Communications
Certification
- Registered Behavioral Technician
- CPR
- Red Cross
Timeline
Registered Behavior Technician
Ascend Autism
11.2025 - 06.2026
Host/Sales Associate
Colony Grill
10.2025 - 03.2026
Waitress/Host
Belfords
08.2024 - 06.2025
Sales Associate
Aerie By American Eagle
08.2024 - 03.2025
Sales Associate
Westport Nutrition
04.2023 - 08.2023
Crew Coach
Connecticut Boat Club
08.2022 - 01.2023
Waitress
Parker Mansion
06.2022 - 02.2023
Associate of Science - Nursing
Housatonic Community College
High School Diploma -
Staples High School