Zoe Konstanty

• Assisted healthcare professionals with patient examinations and procedures.
• Managed patient records using electronic health record (EHR) systems.
• Scheduled appointments and coordinated patient follow-ups efficiently.
• Educated patients on medication usage and health maintenance practices.
• Conducted preliminary assessments and recorded vital signs accurately.
• Maintained cleanliness and organization of medical equipment and supplies.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Oriented and trained new staff on proper procedures and policies.
• Prepared lab specimens for diagnostic evaluation.
• Completed EKGs and other tests based on patient presentation in office.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Performed medical records management, including filing, organizing and scanning documents.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed several POCs for patients:

- UA/pregnancy test/UA dip

- EKG

- Flu/Covid/Strep/RSV Swabs

- Ear irrigations

- Ambulatory A1/glucose testing

- PVR ambulatory bladder scan

- Pediatric led test

- Hearing/vision

• Prepared and administered routine vaccinations
• Suture and staple removal
• Wound care
• CPR certified
• Splint and brace fitting

• Assisted customers in product selection, enhancing overall shopping experience.
• Maintained clean and organized sales floor to promote product visibility.
• Handled customer inquiries and resolved issues promptly for satisfaction.
• Participated in inventory management, ensuring stock levels met demand.
• Rotated stock and restocked shelves 5 days weekly to maintain product availability and store appearance.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Managed exchanges and refunds in accordance with store policy.
• Performed approximately 50 cash, card, and check transactions to complete customer purchases per day from customers.
• Prepared merchandise for sales floor by pricing or tagging.
• Answered customer questions about sizing, accessories, and merchandise care.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

• Managed daily schedules, ensuring timely transportation to school and extracurricular activities for 7 kids total.
• Monitored children's behavior, providing guidance and support to promote positive social interactions.
• Prepared nutritious meals tailored to dietary restrictions and preferences of children.
• Communicated effectively with parents regarding children's progress and any concerns that arose.
• Maintained a safe, clean environment by adhering to health and safety regulations consistently.
• Developed strong relationships with parents, maintaining open communication about each child's progress and needs.
• Oversaw household duties such as light housekeeping tasks or running errands when required.